18 BMW Dealers near 10019near 10019

First-rate personnel, products, service, premises and - gracie

First-rate personnel, products, service, premises and location. The Genius Bar is a wonderful, much-needed asset with modern high-tech cars. A pleasure to deal with this dealership.

Been buying Cars there for a long time always great - luisevn1120

Been buying Cars there for a long time always great friendly genuine service from the salesmen who are always honest to the service center where they make me feel comfortable

BMW of Ramsey gets five stars from me, and that is - cfsclark

BMW of Ramsey gets five stars from me, and that is largely due to one exceptional person: Jorge Bautista. From the moment I began searching for a pre-owned BMW for my 17-year-old daughter, Jorge demonstrated an extraordinary level of professionalism, courtesy, patience, and genuine care. He took the time to thoughtfully walk me through multiple vehicles and scenarios, never once making me feel rushed or pressured. His approach was comprehensive, transparent, and entirely focused on finding the right car for my daughter—not simply making a sale. What impressed me most was the level of diligence Jorge showed when it came to her safety. He had extensive conversations with the mechanics, asked the questions that mattered, and went above and beyond to ensure that I felt completely confident putting my daughter behind the wheel of the car we selected. As a parent, that level of care is invaluable. This is what truly exceptional customer service looks like. Jorge combines expertise and professionalism with something that cannot be taught: genuine integrity and concern for his customers. He made what could have been a stressful experience feel seamless, personal, and reassuring. Jorge has absolutely earned my trust and my future business. When it is time for another BMW, there is no question who my first call will be. You simply cannot do better than Jorge Bautista. BMW of Ramsey is incredibly fortunate to have him.

Adam and Matt did a good job setting up the car. - Bill

Adam and Matt did a good job setting up the car. Thank you very much.

Boyd Canty was awesome…. - johnmreed177

Boyd Canty was awesome…. had been dealing with another car dealership and o was getting jerked around in… called Boyd and he set everything up , no hassles , all done by phone and couldn’t be a nicer more knowledgeable sales person. I was actually in the dealership for less than 30 mins too… couldn’t be better service. Thanks you bmw Manhattan and Boyd … plus the car was impeccably clean and the person who set it up and walked me through it was great.

Great service and care. - angel

Great service and care. Price was right and the car was even better. Sales associate, GM and finance guy exceeded expectations

Excellent customer service, world class professionalism- - Amsant23

Excellent customer service, world class professionalism- ask for Brad if you are looking for trust and integrity!

Excellent service by Eli Cucullo—friendly staff, quick - Ndominicus1

Excellent service by Eli Cucullo—friendly staff, quick turnaround, and fair pricing. Needed to change a tire and they took me right away. Highly recommend this dealership!

I have to say A1 service, I recently purchased an M40 - jjv415

I have to say A1 service, I recently purchased an M40 that was in near mint condition, but the team worked with me and gave me a solid price. Shout out to Luis in sales for making it happen and to Gio in finance as well for the friendly and professional service. Would highly recommend, of course everyone has their preferences but this location treats anyone and everyone as their own. Thanks again! Unfortunately, had a couple of follow up questions regarding my contract and was given a canned response that I would receive a call but have not heard from the team since I signed/paid.

My experience was exceptional, Shirely and her entire - zaxan1

My experience was exceptional, Shirely and her entire team was very professional and helpful throughout the entire process, I will definitely recommend doing business there !

"I had an exceptional experience at this dealership and - kathy d

"I had an exceptional experience at this dealership and want to thank the entire team for their incredible support. My salesperson, Cindy, and the manager, Carlos, went above and beyond to help me through every step of the process. Their expertise and dedication made the purchase seamless, and I am thrilled with my new car and the outstanding service I received." Thank you again 🙏

Service advisor Omar Abouelnil went above and beyond to - Jamel32

Service advisor Omar Abouelnil went above and beyond to get my vehicle back on road

I have never been to any dealership where the rebates - sjm461

I have never been to any dealership where the rebates offered were added to the purchase price before being deducted to get me back to the original price. I was ready to buy the car cash but one of the rebates required financing, so purchase price was $1000 more than offer, Also all Open Road dealerships include a $399 Electronic filing fee on top of the $999 Doc Fee. Trust was gone after rebates added back to price. Beware.

I recently brought my BMW to Paul Miller BMW for an - Mylz Wilson

I recently brought my BMW to Paul Miller BMW for an engine starter recall. While my vehicle was ultimately repaired and is working fine, my experience with my service representative, Raul, was extremely frustrating due to a consistent lack of communication and transparency. I dropped my vehicle off Friday and was told I would receive an update later that day or Saturday. By midday Saturday, I had heard nothing. After repeatedly calling, I spoke with Sarah in Service, who informed me that Raul had already left and the dealership was closed Sunday. I was now unexpectedly without my vehicle for the entire weekend, despite initially being told the necessary part was in stock. On Monday, I again had to repeatedly call and leave voicemails before Raul returned my call and informed me that the part actually was not there and the repair would take at least another day. During this conversation, I was also quoted approximately $5,000 for another potential issue without there being a definitive diagnosis as to whether an oil change could be contributing to or resolve the problem. After expressing my frustration, I had to specifically ask what transportation options were available. Only then was I told that if I could get to Wayne before closing, I could receive a loaner. I live in Jersey City, so getting there on short notice cost me approximately $80 for an Uber. Had I been told from the beginning that my vehicle could potentially be there for several days, the loaner option should have been proactively presented. I want to give credit to the staff who assisted me when I arrived. They were very accommodating and provided me with an X5 as a loaner, which I greatly appreciated. I was then told Tuesday would be the latest my vehicle should be ready. Tuesday passed with no update, followed by most of Wednesday. Raul finally called around closing Wednesday to tell me my vehicle was ready. When I returned Thursday evening, Raul was not there, so I never had the opportunity to discuss my concerns with him personally. Thankfully, the other service staff—including the service director and the staff member at the counter—were extremely helpful in locating my vehicle and getting everything sorted out, particularly because some of the information on Raul’s paperwork was apparently inaccurate. My frustration is not that the repair took several days. I understand parts get delayed and repairs do not always go according to schedule. My issue is how the situation was handled. Expectations were repeatedly set and missed without communication, I had to chase down nearly every update myself, and reasonable transportation options were not presented until I specifically asked. If you are having your vehicle serviced at this location, I would highly recommend requesting a different service representative. In my experience, Raul was minimally helpful, communicated poorly, and showed very little empathy or emotional intelligence regarding the inconvenience this caused. I appreciate the other members of the service team who helped me, and most importantly, my vehicle is working properly. Unfortunately, my experience with my assigned service representative was disappointing enough that I will be taking my BMW elsewhere for future service.