BMW of Manhattan
New York, NY
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Although we did not lease our BMW from this dealership, Rich Isaac was happy to assist us with scheduling our service appointment. Rich and everyone at the dealership was professional, knowledgeable and ex Rich Isaac was happy to assist us with scheduling our service appointment. Rich and everyone at the dealership was professional, knowledgeable and extremely courteous. When our lease is up next year, we plan on leasing our next vehicle from BMW of Manhattan. More
Milan Milosevic was very trustworthy, and sincere as I began researching the purchase of my BMW. I went in to BMW of Manhattan with very limited knowledge, and Milan took the time to go through various m began researching the purchase of my BMW. I went in to BMW of Manhattan with very limited knowledge, and Milan took the time to go through various models, and specifications with me at length. As it was my first visit, he politely answered all my questions while I did not feel pressured in any way. Milan called me one weekend with details about a specific BMW that met my specifications in my price range. Based on this call, I wound up purchasing a pre-owned BMW over a lesser quality model that I would have otherwise purchased. When picking my newly purchased BMW, Milan spent more time than I would have otherwise expected in walking me through all the features in great detail. I left the dealership feeling content, and very well informed on my purchase. I thank Milan for his time, perseverance, and most of all, his professionalism in helping me to make a very well informed investment decision. Milan comes very highly recommended by me based on my experience. More
Work with Adrian Turek. He was the best car sales associate I have ever dealt with. He is very passionate about the cars he sells and goes the extra mile. I was lucky to find him and will continue associate I have ever dealt with. He is very passionate about the cars he sells and goes the extra mile. I was lucky to find him and will continue to buy from him. Very easy process from start to finish. I left bmw about 2 years ago and went to audi but I'm so happy I came back. He really made sure I got the right car and I was pleased that I went with the options he suggested. Continue the good work! More
Birgit was very very helpful, pleasant, patient and kind. I only went to the dealer to look around. I didn't expect to buy anything. But! with her help once she saw we were interested we purchased and came I only went to the dealer to look around. I didn't expect to buy anything. But! with her help once she saw we were interested we purchased and came home the same day with a Certified pre-owned 2007 X5. We are so happy to have met her. And what a special person she is as well. More
I have never been happy with the level of customer service I experienced when my car was due for service, until now. Art Fenton is the best service advisor I have ever had the pleasure to work with. H service I experienced when my car was due for service, until now. Art Fenton is the best service advisor I have ever had the pleasure to work with. He not only meet my expectations he exceeded them. He made me feel like a valued customer and he cared for my car as if it was his own. More
Car and price were great, but even better was customer service: After I bought my preowned 335 and noticed one of the tires was leaking air a week or so later my client advisor (aka salesmen) Craig Sussne service: After I bought my preowned 335 and noticed one of the tires was leaking air a week or so later my client advisor (aka salesmen) Craig Sussner agreed to take care of it even though tires are explicitly NOT covered by warrantee (new or pre-owned). Precisely the response you'd expect from a responsible dealership. More
Peter was courteous, knowledgeable, and very helpful in selecting a BMW. He explained in detail the features, how to use the navigation system, backup guidance camera, and satellite radio. Before purchasin selecting a BMW. He explained in detail the features, how to use the navigation system, backup guidance camera, and satellite radio. Before purchasing we went for a test drive and were sold. I am enjoying my X5 now, thanks to Peter. More
Mike was knowledgeable of the product and extremely helpful in the intire process. I live in Maine and first asked him to find a specific car. He did that within 3 months. He then helped me through the helpful in the intire process. I live in Maine and first asked him to find a specific car. He did that within 3 months. He then helped me through the process of purchasing the car over the phone and through fax transactions. I still wear my BMW Manhattan plate holders in Maine and recommend them and Mike to anyone here looking for a BMW. The service is worth the trip.. More
This is our third BMW from BMW of Manhattan and when it is time for our fourth we will return. Rudi Pagano is a gentleman. He understands our needs and always finds the correct car for our family. He is is time for our fourth we will return. Rudi Pagano is a gentleman. He understands our needs and always finds the correct car for our family. He is honest and straightforward (and, has a lovely sense of humor). Those are important yet rare qualities to find in a salesperson. Jeff Cicero in Service always goes the extra mile - finding the time to have us come in and providing the best repair. Kudos to BMW Manhattan management for putting together a great team. More
This dealership has a great selection and wide range of CPO bmw's with a friendly full service experience which made the process for this 1st time buyer very very easy from start to end. I would highly re CPO bmw's with a friendly full service experience which made the process for this 1st time buyer very very easy from start to end. I would highly recommend Milan Milosevic and the quality this dealer stands behind. More