BMW of Manhattan

Seamless Transaction - Thank you Phil The transaction was completed remotely. Worked with Phil Salazar who was great--responsive and made the process seamless. Smooth transaction from sta The transaction was completed remotely. Worked with Phil Salazar who was great--responsive and made the process seamless. Smooth transaction from start to finish. Exceeded expectations!! More

Smart, timely, respectful I was looking to lease a new car and thought I knew what I wanted. I was trading in my previous car and we reached an agreement fairly short time. I I was looking to lease a new car and thought I knew what I wanted. I was trading in my previous car and we reached an agreement fairly short time. I came back a few days latter and changed my mind to a completely different. Brandon made the switch with no fuss. More

Great Experience Mike Walzer was extremely helpful finding the right car for me and I really appreciate it. I would definitely recommend him to anyone who would lik Mike Walzer was extremely helpful finding the right car for me and I really appreciate it. I would definitely recommend him to anyone who would like a BMW. More

Excellent experience This was the second time I purchased a car from BMW of Manhattan with the help of client advisor, Phil Salazar. The process was efficient and everythi This was the second time I purchased a car from BMW of Manhattan with the help of client advisor, Phil Salazar. The process was efficient and everything was above board. I would definitely recommend Phil and BMW Manhattan to other customers. More

Brandon was awesome! Brandon was excellent ! We very much enjoyed working with him. He made the experience very smooth & painless! We would highly recommend Brandon to oth Brandon was excellent ! We very much enjoyed working with him. He made the experience very smooth & painless! We would highly recommend Brandon to others. Thank you so much! More

My Accidental Salesman Brandon became my salesperson because the Sales Associate I was scheduled to meet was out. That was to my benefit since Brandon was professional and Brandon became my salesperson because the Sales Associate I was scheduled to meet was out. That was to my benefit since Brandon was professional and informative. Transaction was perfect. Well done Brandon. More

First service experience with 750iX and it was a shocker. First service experience with BMW and it was a shocker. The service from start to finish was atrocious, rude and I actually got the car back with dama First service experience with BMW and it was a shocker. The service from start to finish was atrocious, rude and I actually got the car back with damage on it. They have so many cars in there that it's inevitable that you'll pick up a knock or two. I complained and so far that's been dealt with badly too. Even BMW America said other local dealerships were better. Way too many issues to go into here, but suffice to say, not recommended. Use a different dealership for the servicing. Rudi on sales in the used section, however, was a gem. More

Very pleasant and rewarding I had a very pleasant experience, my salesman was very courteous and professional and made my entire experience rather painfree. I would totally recom I had a very pleasant experience, my salesman was very courteous and professional and made my entire experience rather painfree. I would totally recommend Brandon Simon and Manhattan BMW to anyone interested in purchasing a new vehicle. More

No Quality BMW of Manhattan service center was trash. I will never go back. The people were cordial. The atmosphere was comfortable and inviting. The waiting are BMW of Manhattan service center was trash. I will never go back. The people were cordial. The atmosphere was comfortable and inviting. The waiting area was nice. Why is it that as one of the very first cars on line, I waited for my car for 5 hours, just to diagnose very minor things and then after six hours I am told that another BMW was wrong and the issue was not the issue, but there is another issue. I am asked what I'd like to do. I paid for the tiny service of an oil change which took another hour. I leave. Later that day I take a good look at the diagnosis sheet which states another minor issue that I would have had them fix. I was not informed of this by the associate, yet on the sheet it stated I refused the service.. Days later I look in my glove compartment for my cd and it is cracked clean in half. A couple days after that I leaned over to pull the passenger side handle to shut the door and my hand was covered in black goop. I looked closer at the handle and the rubber grip is all melted as though someone took something hot and purposely melted the handle. Over the course of a few weeks, one or two lights started dinging, even though nothing was wrong with said thing. I never bother to write reviews, even if they are negative, but this is insane. You are talking about someones property. Now I fix my own car. The BMW company is great. The cars run beautifully. The people they hire to tend to your vehicles are trash. Never again. Advice : Buy your cars. Fix them yourselves. More

Brandon Simon was excellent Brandon was so helpful . He kept me informed and I am totally happy. Thank you Brandon Simon for being the perfect person to buy a car from Brandon was so helpful . He kept me informed and I am totally happy. Thank you Brandon Simon for being the perfect person to buy a car from Sincerely, Ricky Singet More