BMW of Morristown
Morristown, NJ
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265 Reviews of BMW of Morristown
IN ALL MY YEARS OF PURCHASING CARS I'VE NEVER FELT MORE COMFORTABLE , ROBERT PUT ME AT EASE AND MADE MY BUYING EXPERIENCE ALOT OF FUN. BRENT JACKSON WHO DID MY LEASEING PAPER'S WORKED EXPANDED SO I CAN UN COMFORTABLE , ROBERT PUT ME AT EASE AND MADE MY BUYING EXPERIENCE ALOT OF FUN. BRENT JACKSON WHO DID MY LEASEING PAPER'S WORKED EXPANDED SO I CAN UNDERSTAND WHICH MADE IT ALSO A VERY EASY EXPERIENCE, I WOULD NEVER BUY A CAR FROM ANYONE OTHER THEN ROBERT AND BMW OF MORRISTOWN. More
First and foremost I would have to say that I have purchased 5 BMW's in the past and never dealt with a more knowledgeable salesman than Robert Redcross. I thought he was one of the managers the way h purchased 5 BMW's in the past and never dealt with a more knowledgeable salesman than Robert Redcross. I thought he was one of the managers the way he handled my current situation.We met Robert while we were having our car looked at in service. He happened to be in the Cafe area and offered us a cup of coffee. We began a conversation which led to him asking why we were there. My car was in service and was being diagnosed for a problem (which we never found out what it was)Robert made a few suggestions and helped us trade out of it for a value I would say was more than fair and put us into a brand new BMW for a great deal. He was efficient and explained everything to us step by step. He assured me that he would be conscious of our time and get us out as quickly as possible as we had dinner guest coming to the house that evening.Morristown showed me that if a dealer values your business, they are willing to treat you like a more like family then just a sale. Moving forward I would only recommend Morristown BMW and specifically Robert Redcross who is a true asset to any sales oriented business. I wish I had had an opportunity to convey this to the General Manager hopefully he will see this. More
Ask for Fabian Rendon. I was a casual walk in and I ended up walking out with a great deal after a random matching with sales associate Fabian. What impressed me the most about Fabian was the after sales cus up walking out with a great deal after a random matching with sales associate Fabian. What impressed me the most about Fabian was the after sales customer services he provided on two separate issues I had. Outstanding! From prior experiences, I and many people can attest to a less than desirable level of attentiveness to a concern one might have from a dealership that had already acquired your business and so when I first called in to Morristown BMW about a problem, I was initially given vague answers and pawned off to different personnel to address my issue. So I went directly to Fabian and poof! Problem solved. So unlike me who lucked out by being paired with Fabian for my initial purchase, I highly recommend you ask for him by name. More
I bought a used car from Morristown BMW on the internet. I live in Canada and I was intending on exporting the car into Canada. From day 1, Shravan was helpful in the process and gave me the information I n I live in Canada and I was intending on exporting the car into Canada. From day 1, Shravan was helpful in the process and gave me the information I needed along the way. I flew in to Newark and he came to pick me up and since the car wasn't being registered in New Jersey, the paperwork was a little complicated and time consuming, but he spent the entire day with making sure everything was done properly so that I wouldn't have any issues getting temporary registration and crossing the border. The other employees at the dealership were very friendly and helpful. The car was beautifully prepped and waiting for me in front when I arrived. Overall, the experience was great. More
I had shopped everywhere on Long Island for a 328xi. I couldn't find the car that I wanted at a reasonable price. I called BMW of Morristown based on a recommendation from a client of mine. I could not ha couldn't find the car that I wanted at a reasonable price. I called BMW of Morristown based on a recommendation from a client of mine. I could not have asked for a better experience. From the moment I spoke to Dave, to the amount of effort that Brian put in, to the seamless paperwork process in Miguel's office, this was the easiest, most enjoyable auto purchase that I have ever experienced. Even though Morristown is a bit out of the way for me, I don't think I could imagine buying a BMW anywhere else. Keep up the great work guys! More
Enis and James were such a great help to me. I was out car shopping at a couple of dealerships, and the employees were just snobby, rude, and tried rushing me. When I came to BMW Enis and James were so de car shopping at a couple of dealerships, and the employees were just snobby, rude, and tried rushing me. When I came to BMW Enis and James were so delightful, they clearly explained every little detail about the cars I was looking at and did not rush me what so ever. Very friendly and defiantly love what they do. I would recommend going to these two guys, they will help you with everything you need. More
JUST LEASED A NEW 750I WITH M PACKAGE, THE SALESPERSON, MICHELE CLARK PULLED ME OUT OF MY EXISTING LEASE OVER 12 MONTHS EARLY AND PUT ME INTO A NEW CAR AT A GREAT LEASE PRICE. HAVE REFFERED OVER 15 CAR LEA MICHELE CLARK PULLED ME OUT OF MY EXISTING LEASE OVER 12 MONTHS EARLY AND PUT ME INTO A NEW CAR AT A GREAT LEASE PRICE. HAVE REFFERED OVER 15 CAR LEASES TO THIS DEALER AND WILL CONTINUE TO DO SO. MICHELLE IS SIMPLY THE BEST CAR SALESPERSON I HAVE EVER WORKED WITH, AND WILL CONTINUE TO GIVE MORRISTOWN BMW MY CAR BUSINESS. More
I only went in to look around and I ended up walking away with a brand new vehicle. The sales people were very understanding and I would be more than happy to go back the day I need another vehicle. with a brand new vehicle. The sales people were very understanding and I would be more than happy to go back the day I need another vehicle. More
Michele from the beginning seemed to understand my requirements with my lease and made the process very smooth. She was both efficient and gracious. But what makes her really " stand out " is how she requirements with my lease and made the process very smooth. She was both efficient and gracious. But what makes her really " stand out " is how she responded and addressed the request that my new car needed an alignment! I brought my car back the very next day and she immediately took matters seriously, put me in touch with Art Padko, and both reassured me that my new car would be perfect. Though my car did indeed need an alignment, I was not dismayed by the situation because Michele throught- out the process, took care of me. The matter was quickly resolved, I drove away with a perfect car and a good experience. Thanks Michele! Sincerely, Corinne Nallet More