BMW of Morristown
Morristown, NJ
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285 Reviews of BMW of Morristown
First and foremost I would have to say that I have purchased 5 BMW's in the past and never dealt with a more knowledgeable salesman than Robert Redcross. I thought he was one of the managers the way h purchased 5 BMW's in the past and never dealt with a more knowledgeable salesman than Robert Redcross. I thought he was one of the managers the way he handled my current situation.We met Robert while we were having our car looked at in service. He happened to be in the Cafe area and offered us a cup of coffee. We began a conversation which led to him asking why we were there. My car was in service and was being diagnosed for a problem (which we never found out what it was)Robert made a few suggestions and helped us trade out of it for a value I would say was more than fair and put us into a brand new BMW for a great deal. He was efficient and explained everything to us step by step. He assured me that he would be conscious of our time and get us out as quickly as possible as we had dinner guest coming to the house that evening.Morristown showed me that if a dealer values your business, they are willing to treat you like a more like family then just a sale. Moving forward I would only recommend Morristown BMW and specifically Robert Redcross who is a true asset to any sales oriented business. I wish I had had an opportunity to convey this to the General Manager hopefully he will see this. More
Ask for Fabian Rendon. I was a casual walk in and I ended up walking out with a great deal after a random matching with sales associate Fabian. What impressed me the most about Fabian was the after sales cus up walking out with a great deal after a random matching with sales associate Fabian. What impressed me the most about Fabian was the after sales customer services he provided on two separate issues I had. Outstanding! From prior experiences, I and many people can attest to a less than desirable level of attentiveness to a concern one might have from a dealership that had already acquired your business and so when I first called in to Morristown BMW about a problem, I was initially given vague answers and pawned off to different personnel to address my issue. So I went directly to Fabian and poof! Problem solved. So unlike me who lucked out by being paired with Fabian for my initial purchase, I highly recommend you ask for him by name. More
I thought that Mark and BMW of Morristown went to great lengths to help us get the car that we wanted at the best possible price. I would continue to recommend this dealership in the future. lengths to help us get the car that we wanted at the best possible price. I would continue to recommend this dealership in the future. More
I bought a used car from Morristown BMW on the internet. I live in Canada and I was intending on exporting the car into Canada. From day 1, Shravan was helpful in the process and gave me the information I n I live in Canada and I was intending on exporting the car into Canada. From day 1, Shravan was helpful in the process and gave me the information I needed along the way. I flew in to Newark and he came to pick me up and since the car wasn't being registered in New Jersey, the paperwork was a little complicated and time consuming, but he spent the entire day with making sure everything was done properly so that I wouldn't have any issues getting temporary registration and crossing the border. The other employees at the dealership were very friendly and helpful. The car was beautifully prepped and waiting for me in front when I arrived. Overall, the experience was great. More
JUST LEASED A NEW 750I WITH M PACKAGE, THE SALESPERSON, MICHELE CLARK PULLED ME OUT OF MY EXISTING LEASE OVER 12 MONTHS EARLY AND PUT ME INTO A NEW CAR AT A GREAT LEASE PRICE. HAVE REFFERED OVER 15 CAR LEA MICHELE CLARK PULLED ME OUT OF MY EXISTING LEASE OVER 12 MONTHS EARLY AND PUT ME INTO A NEW CAR AT A GREAT LEASE PRICE. HAVE REFFERED OVER 15 CAR LEASES TO THIS DEALER AND WILL CONTINUE TO DO SO. MICHELLE IS SIMPLY THE BEST CAR SALESPERSON I HAVE EVER WORKED WITH, AND WILL CONTINUE TO GIVE MORRISTOWN BMW MY CAR BUSINESS. More
Enis and James were such a great help to me. I was out car shopping at a couple of dealerships, and the employees were just snobby, rude, and tried rushing me. When I came to BMW Enis and James were so de car shopping at a couple of dealerships, and the employees were just snobby, rude, and tried rushing me. When I came to BMW Enis and James were so delightful, they clearly explained every little detail about the cars I was looking at and did not rush me what so ever. Very friendly and defiantly love what they do. I would recommend going to these two guys, they will help you with everything you need. More
I had shopped everywhere on Long Island for a 328xi. I couldn't find the car that I wanted at a reasonable price. I called BMW of Morristown based on a recommendation from a client of mine. I could not ha couldn't find the car that I wanted at a reasonable price. I called BMW of Morristown based on a recommendation from a client of mine. I could not have asked for a better experience. From the moment I spoke to Dave, to the amount of effort that Brian put in, to the seamless paperwork process in Miguel's office, this was the easiest, most enjoyable auto purchase that I have ever experienced. Even though Morristown is a bit out of the way for me, I don't think I could imagine buying a BMW anywhere else. Keep up the great work guys! More
The sales rep, sales manager, as well as dealership manager work really well as a team to do their best to meet the customer’s needs. I traded in my Toyota Camry into Bmw 328i Sedan and i love it ! I r manager work really well as a team to do their best to meet the customer’s needs. I traded in my Toyota Camry into Bmw 328i Sedan and i love it ! I received excellent service thanks to Enis and Brian. It was a very easy, pleasant experience with no issues!I’ve been a Toyota owner for many years and I’ve never received the level of service as I have from this dealership.Brian was extremely patient and polite. Enis is anoutstanding manager he took his time to thoroughly explain the paper work and answer my questions he also called me and kept me informed about my new car and i got my license plates faster than i thought. Very happy with my service from BMW of Morristown.I will recommend BMW of Morristown and Enis to all of my friends! Also Brian is fantastic and is a real asset to BMW. Keep up the good work guys. More
Originally came in to just look at some options due to my Volvo being paid off i did not need a car at the moment. Dave insisted that i drive the 550 GT and i fell in love with the car, however the price bei Volvo being paid off i did not need a car at the moment. Dave insisted that i drive the 550 GT and i fell in love with the car, however the price being offered was way too high for a demo with allot of miles. As i was about to leave, Dave brought out the Manager, Enis who made sure i got what i wanted and said that he was not going to let me go based upon price. Sure enough i ended up leaving with the car the same day. Great service, luv the car! More

