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BMW of Mountain View

Mountain View, CA

4.7
1,105 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,105 reviews

October 26, 2023

Kevin Tran is great. Responsive, timely status updates, nice person. He is exactly the type os person a customer would like to interact with on a visit. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Oct 28, 2023 -

BMW of Mountain View responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2023

I liked the overall experience of getting my car fixed. It was easy to use the BMW road side assistance and the help I got from Kyle Ossello was excellent! More

by jignasasingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Oct 28, 2023 -

BMW of Mountain View responded

Hi! We're so happy we were able to help you out! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2023

Very nice with quick response. Easy to make appointments and has discount. I recommend this one. More

by Zzzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 28, 2023 -

BMW of Mountain View responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

October 24, 2023

Wayne Chen is the best service advisor at BMW. He took great care of my vehicle and was very quick with turnaround. I have been coming to him for several years now; strongly recommend! More

by ansible2123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chen
Oct 28, 2023 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 21, 2023

This was truly a great car buying experience. The total dealership effort was top notch and with great attention to details. I went in to just take a look at a vehicle and decided to move forward More

by wnewjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ahanessians, Leonardo Lunardi
Oct 24, 2023 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2023

BMW and BMW of Mountain View provided me with top notch customer service. They go above and beyond when you need assistance. Had a tire issue with my i4, which doesn’t come with a spare due to the “no flat More

by RJMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Francisco and not sure of my mechanic
Oct 24, 2023 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2023

We enjoyed the purchase experience at the Mountain View BMW. The reason why I didn't give 5 start review is because I feel they are understaffed for the accounting department. We waited for 4 plus hours to More

by Lisa Chi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Beronia
Oct 21, 2023 -

BMW of Mountain View responded

Hi Lisa, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (650) 200-0149 -- we hope to hear from you soon.

October 16, 2023

From night drop to pick up, I was provided with first class service. Kevin, the advisor, was professional and easy to work with. He kept me informed and was very patient answering all my questions. More

by Jenny P
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 19, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

I am happy with Wayne Chan as my advisor. The service is done well and on time More

by dolganovgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Oct 13, 2023 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

This is my second BMW and I have always had service done at BMW of Mountain View. This experience, like all the rest, was excellent! They were able to sneak me in day of due to a service light that went on. More

by jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Oct 12, 2023 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us, Jodi! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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