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BMW of Mountain View
Mountain View, CA
1,106 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,106 reviews
August 25, 2023
Again, great service. My battery diied, and I was able to take it in in the pm and get it done early the next morning. Very customer focused. Wayne Chan is terrific My battery diied, and I was able to take it in in the pm and get it done early the next morning. Very customer focused. Wayne Chan is terrific More
by Hobart Birmingham
Employees Worked With
Wayne Chan
August 21, 2023
Great and timely service. My service adviser Marc Nappi is very knowledgeable and courteous. The car is always done when promised. My service adviser Marc Nappi is very knowledgeable and courteous. The car is always done when promised. More
by William H
Employees Worked With
Marc Nappi
August 21, 2023
Waited for 30 minutes for the service representative on dropoff because he was in a meeting. What's the point of the reservation then? Also waited for 20+ minutes on pickup, because someone put the wrong dropoff because he was in a meeting. What's the point of the reservation then? Also waited for 20+ minutes on pickup, because someone put the wrong tag so they couldn't find my car... More
by swordmanliuxin
Employees Worked With
Forgot
August 19, 2023
Best service by Robert and Shawn Just bought a car there on 7-22-23, Robert was out sales representative, he was kind and helpful with providing information upon the details of my new car. on 7-22-23, Robert was out sales representative, he was kind and helpful with providing information upon the details of my new car. More
by Pornnapa R
Employees Worked With
Robert and Shawn
August 19, 2023
Hugo was very helpful, noted down feedback and addressed everything on time. Overall am extremely happy with the service and time taken to get the service done everything on time. Overall am extremely happy with the service and time taken to get the service done More
by Sudhi0601
Employees Worked With
Hugo Cardenas
August 18, 2023
car bricked after system upgrade failure BMW roadside service was very responsive and attentive however, the tolling system seems to allow random drivers taken the ticket without verifying feasibility. service was very responsive and attentive however, the tolling system seems to allow random drivers taken the ticket without verifying feasibility. as a result, I wasted a whole night having 3 drivers coming over but discovered that they didn't have the equipment to do so. the technician, Kyle, was responsive and straight to the point. the car was fixed in a day. they also took care of some maintenance such as wheel alignment. in summary, BMW of Mountain View did a fair job recovering my car, but I wish the process to have been smoother More
by kenneth.x.lu
Employees Worked With
Kyle
