BMW of Mountain View

Recently purchased a BMW X5 50e from BMW Mt View, Daly our Sale person was a great helping us chose the right car for our family. our Sale person was a great helping us chose the right car for our family. More

Super quick, the guy knew what he was doing and what I wanted. There was no drama “no additional things I should do”, plain and simple and quick! Loved it! wanted. There was no drama “no additional things I should do”, plain and simple and quick! Loved it! More

BMW of Mountain View service has improved over the past few years. While the physical environment is still very dated and drab, I found the personnel there to be helpful and knowledgeable. I was also ple few years. While the physical environment is still very dated and drab, I found the personnel there to be helpful and knowledgeable. I was also pleasantly surprised that the cost premium they charge was not a bad as in the past. Overall good experience. Got 4 new tires, did a recall, and did oil change. And for a price not too far in excess of what a local tire store was going to charge. More

It is clean, well organized and friendly. Saturdays is the best time to come for service as the cars are not stacked up out into the street waiting. Tea or coffee would be nice down there lik Saturdays is the best time to come for service as the cars are not stacked up out into the street waiting. Tea or coffee would be nice down there like upstairs in sales! More

I recently had the pleasure of purchasing a BMW X5 2024 from BMW Mt View, CA, and I cannot express enough how impressed I am with the exceptional service and expertise provided by my BMW sales rep Eric Pen from BMW Mt View, CA, and I cannot express enough how impressed I am with the exceptional service and expertise provided by my BMW sales rep Eric Peng. From the moment I stepped into the dealership, I knew I was in good hands. First and foremost, the sales representative was incredibly knowledgeable about the entire BMW lineup. He took the time to understand my preferences, needs, and budget, and then skillfully guided me through the various models and options available. His expertise was evident as he explained each trim's unique features and helped me find the perfect fit for my lifestyle. Not only was he well-versed in the technical aspects of the vehicles, but he also had a genuine passion for BMW and a deep understanding of the brand's heritage. His enthusiasm was infectious, and it made the entire buying process feel more like a memorable journey than a mere transaction. Throughout the entire experience, Eric was patient, attentive, and never pushy. He listened intently to my questions and concerns and provided thoughtful answers. His professionalism and integrity were evident as he focused on ensuring my satisfaction and finding the ideal solution to meet my requirements. What truly set Eric apart was his commitment to going above and beyond. He proactively provided valuable insights, suggesting additional features and options that would enhance my driving experience. His attention to detail was remarkable, ensuring that every aspect of the purchase was meticulously handled, from paperwork to coordinating the delivery process. Furthermore, Eric's dedication extended beyond the sale itself. Eric and team remained available post-purchase, promptly addressing any follow-up inquiries or concerns that I had. Their commitment to building a lasting customer relationship was evident, and it made me feel valued and supported as a BMW owner. In conclusion, my experience with my BMW rep Eric was nothing short of exceptional. Eirc and BMW team's extensive knowledge, passion for the brand, and outstanding customer service created a seamless and enjoyable car-buying journey. I wholeheartedly recommend this Eric and Mt View BMW team to anyone seeking a BMW vehicle, as they embody the essence of excellence that BMW represents. Thank you for exceeding my expectations and providing a truly remarkable experience! More

Really impressive dealership. People great ,service great. Brandon Casey very helpful. Everything about the organization is first rate People great ,service great. Brandon Casey very helpful. Everything about the organization is first rate More

service was good and on time. they communicated well during the service and responsive to any questions they communicated well during the service and responsive to any questions More

The service was good but it took more than expected. At the end the offer me a ride for picking up the car. I appreciated that At the end the offer me a ride for picking up the car. I appreciated that More

Brandon Casey and Joe Wahler go above and beyond to provide the most incredible service to a very loyal BMW customer. When I have a concern they address it immediately and provide me with never ending provide the most incredible service to a very loyal BMW customer. When I have a concern they address it immediately and provide me with never ending confidence it has been addressed. Hats off to both if them! More

Marc is really helpful and understand my issues and concerns. Willing to help within his scope. concerns. Willing to help within his scope. More