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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,106 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,106 reviews

April 24, 2023

Service is good if they can fix it but if repeated issues and known problem that they can’t fix then they push back. More

by Jkquach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayn Chan
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Apr 27, 2023 -

BMW of Mountain View responded

Hi, we are deeply disappointed by your experience at BMW of Mountain View. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (650) 200-0149 to discuss what we can do to help.

Apr 27, 2023 -

Jkquach responded

If this is important to the GM then he can call me

April 24, 2023

The cost of maintenance done at dealership is at premium. Only come in when there is a specials. More

by dvajra
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Hugo
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Apr 27, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (650) 200-0149 for further assistance with moving forward. We hope to hear from you in the future.

April 23, 2023

Great dealership with excellent customer service . The space is clean well laid out and the staff is knowledgeable and friendly . More

by andrelansel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello was very helpful organized and efficient .
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Apr 28, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 22, 2023

First time buying a car and Woody and the Mountain View BMW team made our experience so delightful! Woody was available via text and call while, we wait for our vehicle to arrive, to answer all questions. More

by FikirA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody
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Apr 24, 2023 -

BMW of Mountain View responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 21, 2023

Great service and very responsive. Answered my questions so quickly. I am happy with the service provided. More

by yinqin0816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Dean
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Apr 24, 2023 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2023

My car was due it’s first service and the whole experience from booking the appointment to visiting the service Center was very smooth. Brandon the service agent was very helpful. More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 24, 2023 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us, Sid! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Great service and great customer support, reasonable rates and timely service completion, highly recommend to others More

by pranavhonrao9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 24, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

My car was due for it's first service. The whole experience was great. I am happy with the service provided. More

by anil_kapatkar
Recommend Dealer
Yes
Employees Worked With
Hong
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Apr 24, 2023 -

BMW of Mountain View responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 14, 2023

Very good service. Hugo is patient and willing to help. It also offers free wash. More

by tkx0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Apr 20, 2023 -

BMW of Mountain View responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 12, 2023

Optimal service from Robert Beronia, he helped guide me through several choices a of Pre-owned certified vehicles in my price range. I test drove several mid size SUVs that just didn't work for me until I More

by Aja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Beronia and Sean
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Apr 20, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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