
BMW of Mountain View
Mountain View, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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BMW Mt. View mechanics were honest and very thorough. I would take my car back if needed a replacement part under warranty. Better than the San Jose dealer View mechanics were honest and very thorough. I would take my car back if needed a replacement part under warranty. Better than the San Jose dealership. Wayne in the service dept. very informative and let me know the steps taken everyday. I real appreciated his communication. More
Kevin Butler has been great in helping me throughout the buying process. He was knowledgeable, polite and very responsive. I highly recommend working with Kevin if you are looking to purchase a BMW buying process. He was knowledgeable, polite and very responsive. I highly recommend working with Kevin if you are looking to purchase a BMW More
Unfriendly check-in experience (the lady was very rude and unwilling to look-up check-in details) Confusion with drop-off/pick-up shuttle service led to an extended waiting time. No customer orientation and unwilling to look-up check-in details) Confusion with drop-off/pick-up shuttle service led to an extended waiting time. No customer orientation at pick-up of car after service completion: no explanation of what was done (no sign of the service representative at all) - their attitude seems to be “just pay and leave…” More
Kyle in the service dept. was exceedingly helpful. When my car was ready to be picked up he helped make sure that all of my setting were set up and re-engaged my Apple play wi was exceedingly helpful. When my car was ready to be picked up he helped make sure that all of my setting were set up and re-engaged my Apple play with the car. I feel the employees at BMW of Mt. View listen to your needs and though I have to driver further to get there its well worth it. More
Leo was super helpful during the whole process. Helped us on test driving X5 and X5 phev. Explained the pkg details on different cars. Very flexible and patient with clients' questions and requests Helped us on test driving X5 and X5 phev. Explained the pkg details on different cars. Very flexible and patient with clients' questions and requests. Quick follow up after the purchase. Overall very pleasant purchase experience. More
Justin in the service department was very helpful - set up my appointment, arranged a loaner car, contacted me when the car was ready. Thanks, Justin! up my appointment, arranged a loaner car, contacted me when the car was ready. Thanks, Justin! More