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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,118 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,118 reviews

April 16, 2022

I've leased 2 vehicles from BMW of Mountain View in the last 6 years. Friendly customer service and 100% satisfaction More

by Manish Mehra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Casey
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Apr 19, 2022 -

BMW of Mountain View responded

Hi Manish, we are so happy to read such a great review about BMW of Mountain View! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 15, 2022

Very good technical service and friendly customer service. Nice looking and comfortable facilities. They even wash my car for me after service. More

by itirclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
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Apr 18, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2022

Great service and easy to deal with. Mr. Bahman Farzan has taken good care of me throughout. More

by rick_rhodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bahman Farzan
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Apr 16, 2022 -

BMW of Mountain View responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 11, 2022

Wayne takes care of my cars service, he is always prepared when I arrive. He explains what will take place and when I can expect my car to be ready. He also gives me calls or texts to give me progres More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
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Apr 14, 2022 -

BMW of Mountain View responded

Hi Susan, thank you for your positive review. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

April 05, 2022

I came in for a car repair job that they estimated would take 2-3 weeks. Its now been 2 months and I don't have an ETA. Meanwhile, I've had to rent a car on my own incurring lots of charges and I have no id More

by rohan100jain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
cesar
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Apr 08, 2022 -

BMW of Mountain View responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (650) 200-0149 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 04, 2022

knowledgeable and very helpful service staff Brandon. Answer all my questions with explaining all the technical details using the way I can clearly understand. More

by xzhang9400
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Apr 06, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2022

Twice now I've taken my car here for service and each time I've experienced long wait times to drop off and pick up my car. They are friendly enough and seem to do a good job. But just don't have their a More

by Swildy
Recommend Dealer
No
Employees Worked With
Loaner team
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Apr 06, 2022 -

BMW of Mountain View responded

Hi Swildy, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

Apr 07, 2022 -

Swildy responded

Not sure how you can help with my experience at this point. But you can help customers in future by providing a lounge and streamlining your drop off and loaner process. I don't know if you had a lounge before covid, but you should checkout how peter pan bmw operate. My experience there before I moved down to palo alto was far superior.

April 03, 2022

I felt satisfied because my issues were solved. I will sure come back next time. More

by twchiquitita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
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Apr 06, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 03, 2022

BMW of Mountain View is by far the best dealership. Took great care of me and my family. More

by Mattgiggz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle from service
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Apr 06, 2022 -

BMW of Mountain View responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

April 03, 2022

Have had satisfying service experience for about 5 years. Very positive about their integrity and quality of work More

by vita-03-deviant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
Report | Print
Apr 06, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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