BMW of Nashville
Brentwood, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Poor Customer Service BMW of Nashville is apparently not into selling cars. During our visit at the dealership and test drive our salesperson was informative and friendly. BMW of Nashville is apparently not into selling cars. During our visit at the dealership and test drive our salesperson was informative and friendly. Since they didn't have in stock what I was looking for, we left with the promise that he would contact us within the next couple of days with new inventory. After that communication was a dead end. I either received no response at all, minimal information that didn't help me make a purchase decision or empty promises that he would send me a list of vehicles momentarily but he never did. First I wanted to contact a different salesman at BMW of Nashville but then decided not to pursue anything at this dealership after reading several, quite bad reviews of their maintenance service as well. More
Ask For Michael Ayers If you need your car serviced, go here and ask for Michael Ayers. I have had the best experience with this rep than anyone I have ever dealt with sinc If you need your car serviced, go here and ask for Michael Ayers. I have had the best experience with this rep than anyone I have ever dealt with since buying my BMW. I was considering trading in my car altogether due to my previous experiences with another dealership, but from my first interaction with Michael he has been responsive, patient, honest, and truly committed to resolving issues that have been going on for months that no one else could get fixed. His knowledge of my BMW and ability to explain it to me makes me feel much better about the money I have to spend to get it serviced. I trust him 100% and will not take my car to anyone else moving forward. More
Disappointed in deal while we enjoyed the purchase experience, we had to return our car to BMW Nashville for reasons undisclosed. The dealership was VERY slow to respond i while we enjoyed the purchase experience, we had to return our car to BMW Nashville for reasons undisclosed. The dealership was VERY slow to respond in their refund of our extended warranty money. We sold the car back to the dealer and, after taking a horrible loss, had to wait many months for a refund. After nearly six months, we still await a refund. Poor leadership at this dealership. The manager made some unwelcome comments about a particularly attractive sales associate there. Poor taste. More