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BMW of North Haven

North Haven, CT

4.5
1,426 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,426 reviews

March 05, 2026

BMW of North Haven serviced my 2025 430 coupe in a professional, prompt and polite manner. The drive from Cromwell was worth the time given their desire to provide excellent service. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Lavacc, Don Smith
Mar 05, 2026 -

BMW of North Haven responded

We’re pleased Don and our service team provided professional, prompt, and polite attention for your 2025 BMW 430 coupe. It’s rewarding to know the trip from Cromwell was worthwhile thanks to our dedication to excellent care. We look forward to the opportunity to assist you again. The Team at BMW of North Haven

February 21, 2026

The car was done in timely manner and even washed the car after completing it, I’m very happy with the service I highly recommend them for service I will be bringing my car back there always thank you Briann More

by ddeieso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna and Melisa
Feb 21, 2026 -

ddeieso responded

And also a big thanks to technician that worked on it

Feb 22, 2026 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of North Haven, we look forward to having you as a valued customer for many years to come! The Team at BMW of North Haven

February 20, 2026

Service department top tier video was provided after diagnosis was performed followed up with detail explanation of repair work & cost.. More

by Dakoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Feb 20, 2026 -

BMW of North Haven responded

Delighted the service team’s video walkthrough and detailed cost breakdown gave you clarity after your BMW X4 diagnosis. It’s great to know our process worked well for you. We look forward to assisting with any future needs on your X4. The Team at BMW of North Haven

February 09, 2026

BMW of North Haven has the best sales person, Stephanie and a very good service department and loaners available. Krysti our Service Advisor was very thorough and even set us up with a BMW genius to answ More

by daver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysti Johannesen
Feb 10, 2026 -

BMW of North Haven responded

Thank you for your fantastic review. We’re glad our sales team provided such a positive experience and that the service department offered a thorough check on your X3 along with a convenient loaner. It’s great to know the BMW Genius sessions helped answer your operational questions.

December 21, 2025

Had a motor mount replaced and needed a new battery. Expensive but a necessary fix. Hopefully the repairs were all that were needed so far. Service advisor Krysti was very helpful and kept me informed. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysti Johannes, Charles Celinski
Dec 28, 2025 -

BMW of North Haven responded

Thank you for your thoughts regarding your experience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Krysti and Charles met your expectations. Thank you again for choosing BMW of North Haven. We look forward to having you as one of our valued customers for many more years to come! The Team at BMW of North Haven

December 13, 2025

Always great customer service at BMW OF North Haven. Oraine was very patient and as always made the experiance stress free👍🏽 More

by GNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors
Dec 13, 2025 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Team at BMW of North Haven

October 29, 2025

Experience I had with the Service Department was excellent especially my Service Advisor, Brianna Perez. More

by jayr325Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Perez
Oct 30, 2025 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of North Haven, we look forward to having you as a valued customer for many years to come! The Team at BMW of North Haven

September 11, 2025

Check in and loaner process was seamless. Work preformed in reasonable amount of time. Used a service coupon provided through the dealer website and got a mail in rebate of $150 for the purc More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrsti Johannes
Sep 12, 2025 -

BMW of North Haven responded

JM, Thanks for sharing your experience with BMW of North Haven. Kyrsti and our team appreciate your business and hope to see you again soon! The Team at BMW of North Haven

July 05, 2025

I like the way the staff make me welcome and the Thech’s are always strong thank you very much God bless you all well done More

by Zanmin18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Jul 05, 2025 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven

June 26, 2025

Tayron and Crystal went above and beyond to secure me a great deal on a beautiful car. I couldn’t be happier. More

by TV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayron, Crystal
Jun 26, 2025 -

BMW of North Haven responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Team at BMW of North Haven

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