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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

March 10, 2021

Very professional But was Informed about a problem that I thought was fixed I had my vehicle in for leaks and gaskets replaced call me More

by DAVID.SCUDDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
March 10, 2021

Wonderful service. Very communicative. Happy with that service I received, I will return in the future for other issues/problems as they arise. Thanks again. More

by EMILYBANACH20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember!
Mar 10, 2021 -

BMW of North Haven responded

Thank you, Emily, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

March 10, 2021

Pierre was excellent. Very helpful and knowledge. Him and Eduardo made the process of buying a car very easy. Great customer service! Will definitely be a returning customer More

by jonikay_johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Pierre Fitzenberger
Mar 11, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Pierre and Eduardo, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

March 09, 2021

Conveniently located, typical dealership. My experience with the service department was not up to the standard I expect from the BMW never brand. Although the car wash is nice, they installed a dealership More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alison Connors, Mark Simone
Mar 26, 2021 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We’d love to get to the bottom of this and turn things around for you. The Service Team at BMW of North Haven

March 08, 2021

Fair and friendly. Great service department. Steve Kang hung in there with me as I searched for my Certified used BMW. His follow up was great. More

by paula.wilmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kang
Mar 22, 2021 -

BMW of North Haven responded

Hello Paula! Thank you so much for the wonderful review and kind words. We greatly appreciate you taking the time to write about your experience with BMW of North Haven. Thank you for choosing us as your BMW Center!

March 08, 2021

You have no right to use my car as one of your billboards. I had to spend 20 minutes putting my generic license plate frames back on and I don’t appreciate it. So to xxxx with you. More

by PARKERJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Combs
March 07, 2021

I had an exceptional buying experience at BMW of North Haven! My Client Advisor, Stephanie Mismas was extremely knowledgeable, responsive and reasonable. As a female looking to purchase a car, I have h More

by viktoriya.gelfand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Mar 22, 2021 -

BMW of North Haven responded

Hello Viktoriya, Thank you so much for taking the time to write this incredible review about your experience with both BMW of North Haven and Client Advisor Stephanie. We are so honored you made the 50 minute ride to our dealership and allowed us the opportunity to earn your business. We are very excited to have you join our BMW of North Haven family!

March 06, 2021

From the second I pulled into the bay to the moment I left BMW took care of me with classy, clarity and respect!.................thank you More

by rickred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sue
Mar 22, 2021 -

BMW of North Haven responded

Thank you for your review and for choosing to service with us here at BMW of North Haven!

March 05, 2021

The front desk staffs are very friendly, The technical is very Professional . They fixed my cay in just one day.And I was enjoy to drive the car dealer loaned to me. More

by meilingzhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I couldn’t remember his name
Mar 22, 2021 -

BMW of North Haven responded

Thank you so much for the 5-star review for BMW of North Haven! We thank you for choosing to service your vehicle with us!

March 05, 2021

Sometimes I am just happy to give a 5 star review. This dealership goes above and beyond for its customers. I am very happy with their sales and service departments. I highly recommend them. More

by ALISONFRIEDMANBLISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison in service , Andy Duque
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