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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

March 05, 2021

Louis was fabulous - very professional & knowledgeable ... we have worked with Stephanie a couple times as well - she is awesome & I cannot wait to connect with her again to trade up my current vehicle More

by AUDRACHMIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Mar 22, 2021 -

BMW of North Haven responded

Thank you so much for the 5-star review as well as such kind words about Service Advisor Luis and Client Advisor Stephanie!

March 05, 2021

The experience with BMW North Haven was super seamless. Everyone I worked with was a total professional. Pierre helped me find the car I wanted and get me a great price on it. More

by pb133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
Mar 22, 2021 -

BMW of North Haven responded

Thank you for your review about BMW of North Haven and Client Advisor Pierre! Our staff works hard to provide each one of their clients with a seamless, stress-free experience when shopping with us. Thank you for choosing BMW of North Haven!

March 04, 2021

Had a appointment for a oil change. Had to wait over 1 hour for the service. The Service Advisor was not the issue. The Service Department appears to be the problem. This was my second negative experience More

by RPAWLOSKI102
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
ORAINE GRAHAM
March 04, 2021

Always great service from their service center, on time, everything is clearly spelled out, car gets washed and they are dealing with the China virus is a sensible and logical way, makes it easy and stress- More

by LOU.CARUSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad
March 04, 2021

It was a tricky job but it was completed to full satisfaction it took longer than expected but my service contact kept me updated on the status More

by mdev82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
March 04, 2021

Very good and efficient!!! Explained other services that need to be done soon. Plus added prices of the work. Got the car back at a reasonable time. More

by PATFAL07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
March 04, 2021

I had a great overall experience. Some of the staff was more helpful than other staff members. Luis was very nice, helpful and professional. The only place I will go to get work done in my vehicle. More

by DILELLA3327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
March 03, 2021

Excellent, the service is great, very professional and caring for my needs. I love that when I leave the car is clean inside and out More

by ROSE.DEMELIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Roudle uin Service
March 02, 2021

Very professional establishment! My experience from beginning to end was seamless. Negotiations seemed fair and my salesperson, Pierre was very neat. I would highly recommend BMW North Haven to my fr More

by Aurora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Pierre Fitzenberger
March 02, 2021

Very clean and safe with everyone wearing masks. Even had my key fob in a plastic bag. Staff was kind and attentive. The service department rocks! More

by KATHY37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Meghan
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