BMW of North Haven
North Haven, CT
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Not thinking about needing to make an appointment to look at cars, we showed up at the dealership on a Saturday in Sep. We were promptly greeted and was assisted in looking at a few cars of interest. Feature at cars, we showed up at the dealership on a Saturday in Sep. We were promptly greeted and was assisted in looking at a few cars of interest. Features of the cars were explained well, albeit overwhelming on the 750 model. After a test drive we were pretty much sold on the 750 but also wanted to check out an Audi A8. The 750 won out and Stephanie made the purchased process easy and quick. Also there was an open recall so she promptly worked out a date for the service and when the wrong part was received, she offered us a loaner. Stephanie made our experience a very positive one in the purchasing aspect as well as ensuring everything was perfect with our car! We will definitely return to BMW of North Haven when we are in the market for a car or SUV again and of course, we’d be sure to work with Stephanie again. More
The offer for my trade in along with the new car price was fair. My salesman was ready when I arrived and it was a smooth quick transaction! Recommended to all ! was fair. My salesman was ready when I arrived and it was a smooth quick transaction! Recommended to all ! More
Excellent and friendly service, I have been going to North Haven BMW for years and have enjoyed excellent service with a friendly smile every time. The service reps are extremely professional. North Haven BMW for years and have enjoyed excellent service with a friendly smile every time. The service reps are extremely professional. More
Very professional and dependable sales department. Also, convenient and quality service. All negotiations are in good faith. Very considerate of everyone’s safety during the pandemic. convenient and quality service. All negotiations are in good faith. Very considerate of everyone’s safety during the pandemic. More
My service visit to BMW was perfect and pleasant. This My service visit to BMW was perfect and pleasant. This was preceded by thoughtful follow-up call to obtain information for the loaner vehicle, wh My service visit to BMW was perfect and pleasant. This was preceded by thoughtful follow-up call to obtain information for the loaner vehicle, which was a lovely new BMW. What could be better? More
Everyone is always very pleasant. Orgraham is wonderful, very efficient and sincere. Cleanliness and sanitation is a top requirement and both of those are adhered to. very efficient and sincere. Cleanliness and sanitation is a top requirement and both of those are adhered to. More
Dave, our technician, is the best. We completely trust him to do what needs to be done. The Service Department is wonderful from the time you check in to the time you pick up your car. him to do what needs to be done. The Service Department is wonderful from the time you check in to the time you pick up your car. More
Amazing service they take the time out to really help you with every step of the way of your purchase very professional and caring for your needs. with every step of the way of your purchase very professional and caring for your needs. More
Overall very satisfied ... took my car for its 10,000 mile service and it was ready when they said it would be. But when I got there to pick up my car, I stood out in the waiting area for 20 minutes befo mile service and it was ready when they said it would be. But when I got there to pick up my car, I stood out in the waiting area for 20 minutes before anyone asked me if I needed help More
Service Have been a BMW of North Haven customer for over 25 years. They have a wonderful Service Department that is friendly and professional. Love getting Have been a BMW of North Haven customer for over 25 years. They have a wonderful Service Department that is friendly and professional. Love getting a loaner car! More