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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

September 03, 2011

Both Basel and Chris made the whole experience of turning in my lease and selecting my new car so easy. They are both consumate professionals and made the experience quick and simple. BMW of North Haven is More

by Jennskiteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad and Chris Gilbert
September 02, 2011

Always have been able to get a service appointment very quickly with a loaner! The loaners are BMW's and the safe is always so pleasant to work with. More

by pferneini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of names..sorry
September 02, 2011

Basel is not only pleasant but knowledgeable about the vehicles. Most of my previous experiences in purchasing a car have been drawn out and painful. Basel was great to work with and made purchasing this More

by djb740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad
September 02, 2011

In over 30 years of driving, the worst car and dealership experience I've ever had. In six months, my 535xi wagon has been in for service six time - four of which it had to be towed because it could not be d More

by mtpmji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Volkin, Arnie
September 01, 2011

Matt was awesome to work with. I wanted a used z3 and Matt was able to get me into a 2011 z4 for the same out of pocket monthly. I couldn't have asked for more. More

by Slr120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in sales
September 01, 2011

This is my third BMW from this dealership in just over 5 years, first pre-owned. These buying experiences have easily been the easiest I've had. Price, courtesy and respect are what makes the buying experie More

by Rodney0054
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Stephanie, Tom
September 01, 2011

I had an engine light turn on, I called the dealership and they took me right away AND gave me a loaner that day. Amazing. My experiences there have been consistently exceeding expectations. More

by gerrygesq
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary
August 31, 2011

The service associate was great. Car was fixed on time for a reasonable price. I was also given a nice BMW loaner to drive while my car was being repaired. More

by bluke14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
August 30, 2011

The entire staff is easy to work with. I can get an appointment within a day or two of the day I am available and they all are willing to accomodate the time. I usually wait for the car and it is alway More

by jthomasbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Chris & Hillary on different occasions
August 25, 2011

Vulkin approached us while we were looking at your used cars. He was friendly and helpful and non aggressive in his approach. We loved one of the cars and he was able to answer all of our questions as well More

by cmfmsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vulkin, all of the Service Dept staff
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