BMW of North Haven

They are very friendly, informative and are well organized. I always get in and out quickly when I have to drop off my car. The loaner is always ready to go too. They are very polite and keep me inf organized. I always get in and out quickly when I have to drop off my car. The loaner is always ready to go too. They are very polite and keep me informed of their findings throughout the day. They are the best service center my husband and I have ever had. More

The person I Spoke with in the phone was very helpful and guided me through using Roadside Assistance. She took all information and was very thorough. Nick was very professional and kept me updated on my and guided me through using Roadside Assistance. She took all information and was very thorough. Nick was very professional and kept me updated on my car. Was not happy your service center is not open on Saturday. Other than that I had a very positive experience. More

Great service every time! Staff is professional and courteous! Thorough work and take special care of your car Staff is professional and courteous! Thorough work and take special care of your car More

All aspects of the service were handled professionally and courteously. I would recommend this dealership to others. and courteously. I would recommend this dealership to others. More

I used this dealership since 2016 after being dissatisfied with the dealership in Hartford. Even when warrentee issues were not solved the first time, they kept at it until they were solved. dissatisfied with the dealership in Hartford. Even when warrentee issues were not solved the first time, they kept at it until they were solved. More

Very pleasant front desk and service advisor. Car was kept until issue was resolved. Cleaned after visit Car was kept until issue was resolved. Cleaned after visit More

My rep was excellent and very attentive. He kept me up to date with the status of my vehicle and was very knowledgeable He kept me up to date with the status of my vehicle and was very knowledgeable More

Incorrect diagnosis of issue. Had to bring in car twice to get it fixed . Whatever was done in the first visit was not needed. Waste of money, time . Back seats were dirty _ Had to bring in car twice to get it fixed . Whatever was done in the first visit was not needed. Waste of money, time . Back seats were dirty _ looked like a pet was left there - mud on seat and back of front seat. Terrible More

Helen was a pleasure to work with! Ultimately, I did not buy an ‘ultimate driving machine’ however because of working with Ellen I would definitely consider going back in the future, j Ultimately, I did not buy an ‘ultimate driving machine’ however because of working with Ellen I would definitely consider going back in the future, just because of my experience with her! I will most definitely refer friends and family who may be in the market for a vehicle to Ellen/BMW of North Haven. Very professional and knowledgeable. A clear W on your team! More

Ellen McHenry did a great job getting us our x1 ready and delivered 1 day! Follow up has been great even sent a refferal who bought x5! delivered 1 day! Follow up has been great even sent a refferal who bought x5! More