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BMW of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.5
1,396 Reviews
Call Dealership (203) 239-7272
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610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

February 18, 2022

Working with Stephanie it was easy even with the Covid and shortage of new cars. We sat down and picked out what I wanted as extras on the car and upgrades and I received my car in a timely fashion. This More

by Michael06475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas
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Feb 20, 2022 -

BMW of North Haven responded

Michael, thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new BMW. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

Helpful
February 18, 2022

Friendly, personable, efficient at identifying and correctind pending problems. Waiting area is not the best. More

by cmcla663
Recommend Dealer
Yes
Employees Worked With
Tom Smith
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Feb 20, 2022 -

BMW of North Haven responded

Thank you so much for your kind review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

Helpful
February 18, 2022

This is a very good dealer. However, sometimes I think it takes longer than it should to complete maintenance. More

by dana268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors, Luis Cubille
Report | Print
Feb 20, 2022 -

BMW of North Haven responded

Thank you for your business and this review, Dana. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

Helpful
February 18, 2022

Basel and team were great. They handled our lease end and found us a great new car with ease. More

by monterone37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
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Feb 20, 2022 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear Basel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Team at BMW of North Haven

Helpful
February 18, 2022

The service folks were very kind in assessing the problem and resolved the issue in an effective way. More

by zack.curello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie
Report | Print
Feb 20, 2022 -

BMW of North Haven responded

Zack, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

Helpful
February 18, 2022

Simply awesome. Very pro. They took good care of me with my new BMW lease! More

by labriola01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas, Ashley Roudie
Report | Print
Feb 20, 2022 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Team at BMW of North Haven

Helpful
February 16, 2022

A little confusion at beginning but easily cleared up. . Communication thereafter excellent. Nick explained issues well. More

by abekui
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 16, 2022 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

Helpful
February 15, 2022

The whole car buying process was honest, easy and enjoyable. The team put a quality deal together quickly and it was more than fair. More

by mullarkey01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry, Andy Duque
Report | Print
Feb 16, 2022 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

Helpful
February 15, 2022

Knowledgeable and fast service. This team made a great impression from beginning to end- from Mike who set up the initial appointment to Ellen my sales rep - great buying experience More

by smacgillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was George who helped me with the technical side of the car. He was great! , Eduardo Calderon, Ellen McHenry, Michael Tufano
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Feb 16, 2022 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

Helpful
February 15, 2022

Ellen, Stephanie and Joe were very professional and made my X1 purchase stress free! Great experience! I would highly recommend them and the dealership to all my friends and family. More

by Callie0032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas, Ellen McHenry, Joseph Garcia
Report | Print
Feb 16, 2022 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with Ellen, Stephanie, and Joe here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

Helpful
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