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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

January 12, 2022

My vehicle was dismantled told it was broken I was bambuzzeled. Lied to and cheated More

by javonnejoseph
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew , Chris Combs
Jan 29, 2022 -

BMW of North Haven responded

Javonne, providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at BMW of North Haven

January 10, 2022

Kind, friendly and good follow up with us. Very unlike other dealers in this area. More

by elisesinha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Brendan Murphy
Jan 10, 2022 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car, Elise! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Ultimate Experience The Team at BMW of North Haven

January 08, 2022

It was an warm and easy experience. Mr. Combs was very helpful. One young man taught us hot to use all the new high tech equipment. More

by sparksglencoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Jan 08, 2022 -

BMW of North Haven responded

It's great to hear that Chris and our team were so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

January 06, 2022

Great service from Chris and the whole team. Worked with us to have the car ready and purchase/pickup process was organized, fast, informative and friendly. We definitely would work with North Haven BMW a More

by Cjbates82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (or Jamie?) the product specialist was also great explaining the car features, Eduardo Calderon, Chris Combs
Jan 06, 2022 -

BMW of North Haven responded

It's fantastic to hear that Chris and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

January 06, 2022

The Customer Service Advisor was prompt and courteous despite the fact that the weather (freezing rain and ice) played havoc with the day's schedule. She politely informed we what would be done and freq More

by THOMASBROCKETT0147
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jan 06, 2022 -

BMW of North Haven responded

Thank you so much for your excellent review, Thomas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

January 05, 2022

Prescheduled appt and service dept was unprepared and understaffed. Kept the car for several days for routine oil service. Key FOB batteries are dead and were replaced for free last year now charging $35 More

by RAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alison Connors
Jan 22, 2022 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Service Team at BMW of North Haven

January 04, 2022

Phenomenal experience from start to finish! This is an exceptional dealership through the leader ship of its owner all the way through each and every employee, the culture and attention to detail is first More

by RICHARD.POLIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Chandran Venkitachalam, Pierre Fitzenberger
Jan 04, 2022 -

BMW of North Haven responded

Richard, Thank you for sharing your experience with us! We're happy to hear it went well working with Jake, Chandran, and Pierre, and hope you enjoy your new vehicle. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

January 01, 2022

Basil is professional! Been buying / leasing card from him for over 20 years An awesome experience More

by Stacey5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Jan 02, 2022 -

BMW of North Haven responded

Stacey, Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Basel was able to help, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

January 01, 2022

Service was phenomenal The general manager was amazing. Service was phenomenal The general manager was amazing. Corey. I would go back to work with him and financial person Matt. More

by maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew was amazing , Basel Saad, Corey Jones, Don Smith
Jan 02, 2022 -

BMW of North Haven responded

Maria, Thanks for sharing your thoughts about your experience with BMW of North Haven. Corey, Matt, and our team appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

December 31, 2021

Attentive staff. Ellen approached me as soon as I walked in. I knew what cars I wanted to look at, some were no longer available. Went for a test drive. Loved the car and came back with my husband. Ellen wa More

by lkmdaniels
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Jan 02, 2022 -

BMW of North Haven responded

Thank you for your very kind review. Ellen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

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