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BMW of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.4
1,397 Reviews
Call Dealership (203) 239-7272
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610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

May 31, 2023

Excellent service and follow through. tackled all the problems that I submitted and very professional about it. Highly recommend. More

by Naugelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors
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Jun 01, 2023 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Team at BMW of North Haven

Helpful
May 11, 2023

Excelente customer service very professional I don’t have any thing else to say It was just a oil change Thank you More

by Lucysocute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 13, 2023 -

BMW of North Haven responded

Thank you so much, Lucy, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at BMW of North Haven

Helpful
April 29, 2023

Very satisfied w my bmw, will recommend to a friend. Pleasant atmosphere we were well treated. What I wanted very happy. More

by gracedabkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Combs
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May 01, 2023 -

BMW of North Haven responded

Thank you, Grace, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at BMW of North Haven

Helpful
April 26, 2023

I pick up the car drove home, and the lane departure is not working. Service advisor mentioned that they reset from reduce to always the lane departure. More

by angelbayer37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Smith
Report | Print
Apr 30, 2023 -

BMW of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at BMW of North Haven

Helpful
April 13, 2023

Excellent service. . BMW of North Haven Consistently provides the best level of performance expected from a BMW dealership. More

by Jtardif928
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Report | Print
Apr 14, 2023 -

BMW of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alison and our team here at BMW of North Haven are glad to have you as a customer. The Team at BMW of North Haven

Helpful
April 10, 2023

Always a positive and pleasant experience. Three BMW’s and the service just gets better. More

by Jeannine M. Butler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Report | Print
Apr 10, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again! The Team at BMW of North Haven

Helpful
March 17, 2023

The Sevice department is Amazing you can view A clip of your car being serviced the waiting room has the best snacks and coffee machine my Advisor is so knowledgeable the parts man is so Knowledgeable to More

by Blacfoot
Recommend Dealer
Yes
Employees Worked With
Nick , Ashley Roudie
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Mar 17, 2023 -

BMW of North Haven responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Team at BMW of North Haven

Mar 17, 2023 -

Blacfoot responded

It's a very nice place, But you should give your wonderful office Staff BMW BLAZERS OR JACKETS ANY BMW WEAR TO GIVE IT THE Luxury feel, like the LEXUS SERVICE people🌹

Helpful
March 15, 2023

Been coming to this dealer for all service needs for over 20 years. Great service every time. More

by bob.maroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Sutfin , Ashley Roudie, Alison Connors
Report | Print
Mar 16, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at BMW of North Haven

Helpful
March 02, 2023

Staff was friendly and experienced. The only negative is the price. I would recommend this dealership. More

by Kevin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Report | Print
Mar 03, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

Helpful
February 24, 2023

They Provide Courteous and Professional Customer Service. Very detailed regarding your car's service needs. More

by B Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Report | Print
Feb 26, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

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