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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

September 14, 2021

An very disappointing with the dealer because they fix something bo they brake something else very very desappointing I have a friend the buy car from them abri tree o five years I remember when I said to More

by WILLIAMFLORES2224
Recommend Dealer
No
Employees Worked With
Praline graham
Oct 01, 2021 -

BMW of North Haven responded

Thank you, William, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Service Team at BMW of North Haven

September 14, 2021

Luis was amazing and responsive to my needs; he kept me appraised in real time More

by ELIJAH.PAINTSIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Sep 14, 2021 -

BMW of North Haven responded

Elijah, It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

September 14, 2021

Everyone we dealt with was professional, attentive, and responsive. We would definitely recommend friends and family to shop here. More

by mlapreay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Finance. Paul in Parts. , Ryan Aldrich, Michael Tufano, Joseph Garcia
Sep 15, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

September 13, 2021

As always, the customer service and attentiveness is outstanding. I waited for my service this time. Throughout the wait, I was updated on the progress. Service was completed timely. THANK YOU!! More

by MICHAEL.ETES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Don Smith
Sep 13, 2021 -

BMW of North Haven responded

We appreciate your business, Michael, and our team looks forward to serving you again soon! The Ultimate Experience The Service Team at BMW of North Haven

September 13, 2021

Ryan is the best hands DOWN!! He did went out his way for us & helped us soo much & didn’t give up until he got us into our beautiful BMW!! They are soo caring treats you like family. Will forever always rec More

by maisonetelychmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 13, 2021 -

BMW of North Haven responded

We are very happy to hear that Ryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Team at BMW of North Haven

September 13, 2021

Quick easy transaction. Ryan was great to deal with. Very friendly and honest. They actually care about their customers More

by khodd42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ryan Aldrich
Sep 13, 2021 -

BMW of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Team at BMW of North Haven

September 09, 2021

Always great service and attentiveness. Stephanie is a superior salesperson with a friendly nature who never pressures the customer. This is the second car we have bought from Stephanie and we will buy o More

by NGRELLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Sep 09, 2021 -

BMW of North Haven responded

Thank you so much for your kind words for Stephanie and our team, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

September 08, 2021

Very professional, organized, car was done when promised. I did not have to wait around when I first got there. Luis jumped right on getting me in and out. Meghan and Allison were very knowledgeable and answ More

by SAL.MARSICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeghan and the young lady I paid, Alison Connors, Luis Cubille
Sep 08, 2021 -

BMW of North Haven responded

Sal, Thank you for the kind words for our service department! Luis, Meghan ,Allison and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

Sep 08, 2021 -

SAL.MARSICO responded

I wish you would!! They were awesome!! Thanks

September 08, 2021

Above and beyond customer service from Pierre and his team, we went to a few dealerships and nothing compared! Highly recommend BMW of North Haven! More

by lyngilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hyland, Pierre Fitzenberger, Michael Tufano
Sep 08, 2021 -

BMW of North Haven responded

Lyn, It's fantastic to hear that Pierre and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

September 08, 2021

Clean dealership friendly team. Ryan we great detailed with information. The only down fall is that I bought a car with the understanding that it had Bluetooth and phone, and it dose not which I did not More

by A Avallone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandran Venkitachalam, Ryan Aldrich, Joseph Garcia
Sep 08, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear Ryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

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