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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

September 02, 2021

I got a flat one morning and was really bummed. I limped in with run flats and was told my tire wasn’t in stock. They said it would be 2 days and gave me a complimentary loaner. Not only did they make a cra More

by AMASTERSPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Sep 03, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that our team was able to help you out. We look forward to working with you again! The Ultimate Experience The Service Team at BMW of North Haven

September 01, 2021

Great experience working with Ryan and NH BMW. Unfortunately I only received 1 key for the car I purchased and need dealership to supply me with a 2nd. Other than that the process was fast, easy More

by paulwvtus
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

Thank you, Paul! Here at BMW of North Haven, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Ryan, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

September 01, 2021

Drop off and pickup was very easy . Everyone was friendly and helpful. My service explanations were clear and easy to understand. Great place for service. More

by ALFAMARIA164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 01, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

August 31, 2021

Service appointment was on time, people were helpful and friendly. The time I was quoted to perform the service was exact. I would highly recommend this dealership. More

by DEPINO-LINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 01, 2021 -

BMW of North Haven responded

Thank you, Linda, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

August 31, 2021

Excellent customer service with friendly and helpful sales people. They are very knowledgable about the vehicles they sell and provide info about all the features the car you purchase has. They really m More

by scottkrzykowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry
Sep 01, 2021 -

BMW of North Haven responded

Thank you, Scott, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

August 31, 2021

I had an amazing experience at BMW of North Haven, this was my first time purchasing a BMW, and I couldn’t be happier with the car and the people that helped me out through the process. Ellen McHenry was m More

by Fr0ZoR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry, Joseph Garcia
Sep 01, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Team at BMW of North Haven

August 31, 2021

I am absolutely pleased with the professionalism and customer care shown to my fiancé and I during our vehicle buying process. Mr. Aldrich in my opinion made the process seem less and hassle free! More

by ssgordon35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Team at BMW of North Haven

August 31, 2021

Ryan was excellent he made me feel good about spending money. He is the first luxury car dealer that saw me and not my color More

by sassy41307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

It's fantastic to hear that Ryan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

August 31, 2021

My wife and I have nothing but the highest praise for Ryan Aldrich and the North Haven BMW family. Ryan walked us through the entire process from the building of our dream car to the actual day of deli More

by troxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

It's great to hear that Ryan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

August 31, 2021

Ryan was great. Wasn’t sure what I was looking for. He was patient as he showed me different cars. I got a great car for a fair price and was very happy with the service I received. More

by ssinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

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