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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

July 07, 2021

Chris Combs was amazing. Professional, helpful. Without him I probably would have bought another car. And Joseph with the walk-through and Matthew with the contracts were both great. Best experience More

by dkoncz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Jul 07, 2021 -

BMW of North Haven responded

Thank you! Chris, Joseph and Matt appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

July 07, 2021

The sales and service teams are top of the line and everything always runs smoothly. BMW North Haven employees are professional, friendly & get he necessary job completed. More

by JOHNNASCHLOSSER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Ashley Roudie, Alison Connors, Luis Cubille
Jul 07, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

July 05, 2021

Every person I came in contact with was friendly, pleasant and sincerely interested in making my experience convenient and worthwhile. More

by MICHELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jul 05, 2021 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven, Michelle! The Ultimate Experience The Service Team at BMW of North Haven

July 05, 2021

Outstanding service from the minute you walk through the door. Chris was super helpful and respectful of my time. Well done to my favorite dealership in the state! More

by stevepro-paks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas, Chris Combs
Jul 06, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Chris, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

July 03, 2021

Chris, Joseph & Eddie were great to work with…would definitely recommend them to my family and friends!! Thank you again to BMW of North Haven!! More

by Marina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph , Eduardo Calderon, Chris Combs
Jul 03, 2021 -

BMW of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing BMW of North Haven, Marina! We're looking forward to sharing this fantastic, five-star review with Chris, Joseph, and Eddie. Congratulations on your new purchase, Marina! The Ultimate Experience The Team at BMW of North Haven

July 03, 2021

Quick and efficient. The loaner car was great. Friendly staff and timely updates. More

by WILLIAMS_ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith
Jul 04, 2021 -

BMW of North Haven responded

Alan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Service Team at BMW of North Haven

July 02, 2021

Remove crack rim put a new rim on but still could not fix the TPM problem. Why diagnose a TPM problem when it shows on the dashboard. More

by wthesavior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 02, 2021 -

BMW of North Haven responded

Thank you for your feedback. We are sorry that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly so we can discuss how to resolve the issue with your TPM. We appreciate your business and our team looks forward to serving you again soon! The Ultimate Experience The Service Team at BMW of North Haven

July 02, 2021

I drove roughly two hours to this dealership for a used M2. There are a couple things that disappointed me about this transaction. First, the Business Manager was extremely rude/unprofessional when it came More

by Lizzie456
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chandran Venkitachalam, Eduardo Calderon, Andy Duque
Jul 19, 2021 -

BMW of North Haven responded

Thank you for this feedback, Lizzie. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at BMW of North Haven

July 01, 2021

Quick service, very personable. Informed me as to what needed to be done and what service would be needed in the future. More

by RSGUEGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 01, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

Dec 20, 2021 -

RSGUEGLIA responded

Very Happy, love the new vehicle and the added features especially auto start.

July 01, 2021

Stephanie is the best salesperson. Would highly recommend. I don’t believe any other BMW compares to how well you are treated. Pricing is more aggressive and they actually don’t try to insult with More

by amykev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas
Jul 01, 2021 -

BMW of North Haven responded

Thank you so much, Amy, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and please don't hesitate to reach out if you need anything else! The Ultimate Experience The Team at BMW of North Haven

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