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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

June 30, 2021

The process was smooth, efficient and quick! We did all the paperwork by phone/email and when I arrived at the dealership, I quickly signed a few documents and was on my way. Thanks to Ryan and the team fo More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Jun 30, 2021 -

BMW of North Haven responded

Ashley, It's fantastic to hear that Ryan and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

June 30, 2021

ALTHOUGH I RECEIVCED A LOANER VEHICILE I WOULD HAVE PREFERRED TO BE ABLE TO PICK UP MY VEHICLE AROUND 1:00 INSTEAD OF AT 4:00 AND HAVE TO FIGHT THE TRAFFIC TO ORANGE. More

by EZUFFELATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham, Alison Connors, Luis Cubille
Jul 01, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

June 30, 2021

Service rep was receptive, efficient, personable, and ready to get me in. Service was prompt and on time. More

by michaelvigorito
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jul 01, 2021 -

BMW of North Haven responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

Jul 01, 2021 -

michaelvigorito responded

Very welcome, no problem at all 👍

June 29, 2021

The dealership is professional and easy to work with but I had an amazing saleswoman who help me the whole entire way of the process. There was some issues with the transmission which had to wait for two ex More

by zhechen55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Salma Cole
Jun 29, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Salma. We're glad to hear she delivered such a great experience! The Ultimate Experience The Team at BMW of North Haven

June 29, 2021

I encountered the following problems.1. I was promised I encountered the following problems. 1. I was promised a phone call to alert me when the car would be ready to be picked up. I was not called unti More

by john.schotland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Smith
Jul 16, 2021 -

BMW of North Haven responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Service Team at BMW of North Haven

June 28, 2021

Always right on target helpful very informative a Always right on target helpful very informative a pleasure start to finish More

by oppsjonny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from finance , Basel Saad, Oraine Graham, Alison Connors
Jun 29, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. Basel, Alison and Oraine work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

June 28, 2021

Called mid day to make an appointment. Was able to bring Called mid day to make an appointment. Was able to bring the car that day. Service advisor was pleasant and knowledgeable. More

by ADAGLIERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Jun 29, 2021 -

BMW of North Haven responded

Thank you! Oraine and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

June 26, 2021

I drove in and we’re taking care of right away excellent excellent service and I will do business with you again More

by LPACKER1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jun 28, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

June 25, 2021

Very good service. I was so glad to went there. Salma Cole, she is very nice lady and she friendly and confident. I really like her way she talked to the customer.Thank you so much. More

by trindon43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salma Cole
Jun 25, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven--your feedback and rating truly mean a lot to us! We're glad that Salma was able to help. We'll be sure to pass along your compliments, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

June 25, 2021

Efficient professional. Kept giving status of service which didn’t take long. Car wash was fantastic too. Love north Haven Bmw! More

by FDEMEOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Jun 28, 2021 -

BMW of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

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