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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

June 15, 2021

Chris combs and the rest of the sales team were a pleasure to work with. They answered all my questions honestly and I was very happy to bring them my business More

by Jmota222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Jun 16, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chris and all of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

June 15, 2021

Great job! The vehicle was diagnosed and repaired to satisfaction! My service advisor was communicative throughout the process. I will use the service department again and recommended service to everyon More

by billeaglewbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jun 15, 2021 -

BMW of North Haven responded

Bill, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

June 14, 2021

A quick deal was made to me to tow my trade in to your business and purchase a used BMW - only to not have it honored once car arrived. I had put down a deposit, got my insurance, and had obtained bank ch More

by ROBIN.WHITTEMORE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben - all about making money for your business not customer satisfaction, Ryan Aldrich
Jul 01, 2021 -

BMW of North Haven responded

Hello Robin, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at BMW of North Haven

Jul 02, 2021 -

ROBIN.WHITTEMORE responded

How would you like to address these issues?

June 12, 2021

Very pleasant staff. Very curtious. Very thorough in their summary of what repairs/ maintenance are needed/due. Everything is clean. Very respectful staff. Always have had great service More

by pvachon85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Jun 12, 2021 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

June 11, 2021

Ellen was awesome to work with, great personality and professional. The process was very easy and non stressful. I would definitely recommend bmw of north haven. More

by kimwhpd186
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry
Jun 11, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congratulations on your new purchase, Kim. We're thrilled that you found your experience with Ellen to be a positive one. Please let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

June 11, 2021

Simply put Pierre is the best rep I’ve ever worked with and the entire dealership could not have been better. What a fantastic experience and fantastic car. Thanks! More

by matthew.odonnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger, Ryan Aldrich
Jun 11, 2021 -

BMW of North Haven responded

It's fantastic to hear that Pierre provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you, Matthew, for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

June 11, 2021

Great experience. Chris very pleasant and knowledgeable. Very happy with my new 430i. Everything was exactly what I was told prior to taking delivery. Highly recommend. More

by jon51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
Jun 11, 2021 -

BMW of North Haven responded

Congratulations on your 430i, Jon! It's great to hear that Chris was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

June 10, 2021

Overall a terrific experience! The entire staff was very attentive to my needs. I wasn’t certain The car I ordered would be allocated and yet everyone at BMW North Haven made it happen! More

by CALIITALY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandran Venkitachalam, Taylor Middagh, Eduardo Calderon, Pierre Fitzenberger
Jun 10, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Team at BMW of North Haven

June 10, 2021

I received fast and excellent service. Not only was the car serviced quickly, but came back, washed, vacuumed and cleaned! Awesome dealership!! The staff was very friendly and well informed. More

by MSZEMANSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jun 10, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Service Team at BMW of North Haven

June 10, 2021

Fabulous service and top notch people at BMW North Haven! We worked with Ellen and she is an absolute gem! She helped us find the car with all the specs we wanted! She called, texted and kept us up to dat More

by MICHELEAKOLLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry
Jun 10, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team, Michelea! We're glad to hear that Ellen and the rest of our team delivered such a great experience--we'll definitely be sure to let everyone know. We appreciate your business and look forward to helping you with any future vehicle needs! The Ultimate Experience The Team at BMW of North Haven

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