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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

June 17, 2021

Great dealership with great service. Chandran was great to deal with. Made it very easy for us to lease a vehicle in a very short time. More

by msheikh2
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Chandran Venkitachalam
Jun 17, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Chandran and the team were able to help with your new lease, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

June 17, 2021

The repsir took longer than planned bit I was given a loaner car andall eventually went well. Alison was very helpful in explaining the work and keeping me informed. It took a beat to recognize that Maur More

by MARCIA.COLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jun 18, 2021 -

BMW of North Haven responded

Marcia, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Alison can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

June 16, 2021

Chris combs and the rest of the sales team were a pleasure to work with. They answered all my questions honestly and I was very happy to bring them my business More

by Jmota222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Jun 16, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chris and all of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

June 16, 2021

The service care consultant kept me informed about my service. He also answered questions I had in using some of the technology on the vehicle. More

by JDONEIKO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jun 16, 2021 -

BMW of North Haven responded

Thank you! Don and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

June 15, 2021

Great job! The vehicle was diagnosed and repaired to satisfaction! My service advisor was communicative throughout the process. I will use the service department again and recommended service to everyon More

by billeaglewbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jun 15, 2021 -

BMW of North Haven responded

Bill, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

June 15, 2021

Excellent service. Feel like a Queen when I have my car serviced. Staff are extremely helpful too. This is my third BMW and I love it. More

by NANA_CODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jun 15, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we meet your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

June 15, 2021

I stopped in and got the best costumer service from Ellen! She was incredibly informative and so nice. I will be recommending you guys to my friends! More

by e.curtin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Jun 15, 2021 -

BMW of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ellen and the team met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Team at BMW of North Haven

June 15, 2021

Wonderful experience as always with the team at BMW of North Haven! Chandran was fantastic as was Eddie. Pierre assisted with setting up my new vehicle. I love my new car! Thank you BMWNH! More

by BCONTE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Chandran Venkitachalam, Eduardo Calderon, Pierre Fitzenberger
Jun 16, 2021 -

BMW of North Haven responded

Thank you for your review and kind words for Pierre, Eddie and Chandran! We appreciate your business and hope you will continue to enjoy your new BMW. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

June 14, 2021

A quick deal was made to me to tow my trade in to your business and purchase a used BMW - only to not have it honored once car arrived. I had put down a deposit, got my insurance, and had obtained bank ch More

by ROBIN.WHITTEMORE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben - all about making money for your business not customer satisfaction, Ryan Aldrich
Jul 01, 2021 -

BMW of North Haven responded

Hello Robin, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at BMW of North Haven

Jul 02, 2021 -

ROBIN.WHITTEMORE responded

How would you like to address these issues?

June 12, 2021

Very pleasant staff. Very curtious. Very thorough in their summary of what repairs/ maintenance are needed/due. Everything is clean. Very respectful staff. Always have had great service More

by pvachon85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Jun 12, 2021 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

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