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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

June 03, 2021

This was the easiest purchase and trade I have ever had over 4 decades and 26 cars. Stephanie was very attentive without being pushy and I was able to close the sale within 2 days of test drive. More

by barb4730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Eduardo Calderon, Stephanie Mismas
Jun 03, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle, Barb! We are so glad that we had the opportunity to work with you, and that Stephanie could make this a top-notch experience! We hope you enjoy your new purchase! We look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

June 03, 2021

Very excellent sales person and dealership I showed up Very excellent sales person and dealership I showed up under dressed to purchase a new bmw and I was treated like I was over dressed Thanks for th More

by John
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Jun 04, 2021 -

BMW of North Haven responded

John, Thank you so much for your wonderful review! We are thrilled that Stephanie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new BMW, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

June 02, 2021

Allison Connors is wonderful. She and Oraine Graham are always available and prompt whenever my vehicle needs servicing. Facility is clean, timely, and extremely friendly More

by BCONTE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham, Alison Connors
Jun 02, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alison and Oraine met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

June 02, 2021

Waited too long for my car to get a brake fluid flush and my Rep Luis was very helpful in getting my car out to me More

by garfield2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jun 02, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

June 01, 2021

From scheduling the appointment to dropping my car off to picking it up after it was repaired was such a smooth process. Everyone was so friendly and professional. I would highly recommend BMW of North Haven More

by MBP630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Oraine Graham
Jun 01, 2021 -

BMW of North Haven responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fantastic, five-star review. We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

May 31, 2021

I believe my car was hit in the overnight drop off area. I find it hard to believe that a luxury car dealer has no cameras in that area to check for me but I was told there were none. More

by CHERYLANDSTEVE
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Alison Connors
Jun 17, 2021 -

BMW of North Haven responded

Thank you, Cheryl and Steve, for bringing this to our attention, if you have not spoken with Upper Management already about this issue please let us know if you would like us to connect you with Ashley Roudie. If so, please provide us with the best form of contact for her to reach you. The Service Team at BMW of North Haven

May 30, 2021

I just wanted to take a second to rate my recent experience at BMW of North Haven. As you can see I gave them a high rate. A high praise to Matt and Stephanie who made of all easy. More

by Mpb095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Manuele , Stephanie Mismas
May 31, 2021 -

BMW of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

May 29, 2021

I’m very pleased with Stephanie Mismas, Excellent I’m very pleased with Stephanie Mismas, Excellent customer service this is our second purchased within the past 6 months our sale experience was ver More

by Kelvin P
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
May 31, 2021 -

BMW of North Haven responded

Kelvin, thank you so much for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

May 29, 2021

My experience at this dealership has been great. From sales to service, everyone has been very helpful. I would recommend the dealership to all my friends. More

by Gussaves63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger, Don Smith
May 31, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

May 28, 2021

Chris was pleasant and very easy to purchase my new vehicle with. The financial manager Eduardo was informative and helpful with my loan. No hassling easy purchase. Thank you!! More

by christiecox506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones, Eduardo Calderon, Chris Combs
May 28, 2021 -

BMW of North Haven responded

It's fantastic to hear that Chris and Eduardo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

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