BMW of North Haven
North Haven, CT
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Will definitely do business here again. Chris Combs was very responsive to my emails and text messages. Eduardo Calderon was very informative in explaining things to us. very responsive to my emails and text messages. Eduardo Calderon was very informative in explaining things to us. More
The greetings were so friendly. The atmosphere is very different than any dealership I’ve ever been to (in a good way). My Sales person Andy was very kind and attentive! I didn't feel pressured at all. different than any dealership I’ve ever been to (in a good way). My Sales person Andy was very kind and attentive! I didn't feel pressured at all. More
From the start of the process to the finish of driving away in our car, everyone at bmw north haven went above and beyond!! Chris and Matt were exceptional! As this being not only our first BMW, but our f away in our car, everyone at bmw north haven went above and beyond!! Chris and Matt were exceptional! As this being not only our first BMW, but our first used car the process could not have gone more smoothly. Highly recommend BMW North Haven. Thanks again! More
The team in North Haven was great, and Andy in particular listened to what I had in mind for a new vehicle and provided me with very thoughtful advice and recommendations. He very quickly found a car with mo listened to what I had in mind for a new vehicle and provided me with very thoughtful advice and recommendations. He very quickly found a car with most of the features that I preferred over what was on the lot which was nice because I didn’t feel pressured to buy the car that they had. He was very responsive throughout the process and made it very easy. He also did a nice job of showing me the features of the car when I took delivery. overall a great experience. I did not intend to lease a BMW, was planning on Audi, but the sales experience and car itself made it an easy choice More
Stephanie was the best car salesperson I’ve ever dealt with. She was knowledgeable about every aspect of the car and took her time to make sure that I understood everything she was saying. I felt zero pre with. She was knowledgeable about every aspect of the car and took her time to make sure that I understood everything she was saying. I felt zero pressure from her to buy the car that I was considering. In addition, I could tell that she really cared that I was getting the right car for my needs. Stephanie is a genuinely kind person, extremely professional, and a fountain of knowledge. The whole experience was very pleasant and easy, and Stephanie was with us from beginning to the end (which ended with us signing the papers at 8:30 pm.) I can’t say enough about how impressed my husband and I were with BMW and especially with Stephanie. Matt was also wonderful and helped us finance the car. Very enjoyable to work with. More
Biggest rip off in town. Makes you wait , over charges, took 3 hours for a few bulbs and charged me likr 400$. Yes everyone was nice but I felt like I was taken advantage of. took 3 hours for a few bulbs and charged me likr 400$. Yes everyone was nice but I felt like I was taken advantage of. More
Great car buying experience. Basel Saad handled the whole process in a professional manner. I will recommend BMW of North Haven to all of my friends. process in a professional manner. I will recommend BMW of North Haven to all of my friends. More
The convertible top on my 2004 Z4 stopped operating after closing 95% of the way. I managed to close the top manually as directed in the BMW owner's manual and dropped the car off for BMW of North Haven's closing 95% of the way. I managed to close the top manually as directed in the BMW owner's manual and dropped the car off for BMW of North Haven's analysis. The outcome of this analysis was a repair performed on the convertible top wiring harness and the replacement of the convertible top drive assembly and shafts. I also had BMW of North Have replace control arm bushings which had been described as requiring "immediate attention". After some back and forth regarding what caused the convertible top malfunction, I am completely satisfied with the repair and with the service provided by BMW of North Haven. In fact, their Service Department ultimately went above and beyond what I would normally expect in regards to Customer Service. More
I always feel like asking for a loaner at this dealership is a problem. Then you get one and they act like they are doing you a huge favor and are a 17 y/o borrowing dads car. is a problem. Then you get one and they act like they are doing you a huge favor and are a 17 y/o borrowing dads car. More
Appointment scheduling was easy. Service rep was friendly and the service was done and ready on time. Car was washed and cleaned when picked up and the service was done and ready on time. Car was washed and cleaned when picked up More