BMW of North Haven
North Haven, CT
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Being able to talk with Todd from service to obtain recommendations for future service is most valuable. He is one of the primary reasons I continue to bring my car to your facility. recommendations for future service is most valuable. He is one of the primary reasons I continue to bring my car to your facility. More
Only problem I had was the car shouldn't have been sold with the tires The Way They Were. I ended up buying four new tires. with the tires The Way They Were. I ended up buying four new tires. More
You guys need to stop giving out dollar amount estimates with no detailed backup. You are competing with other service companies . To be on the same level to compare quotes you must submit detailed backup q with no detailed backup. You are competing with other service companies . To be on the same level to compare quotes you must submit detailed backup quote estimates. More
Overall, good experience. I do think that there was a bit of a timing issue with the communication of additional service recommendations. Those recommendations should have been communicated prior to rel bit of a timing issue with the communication of additional service recommendations. Those recommendations should have been communicated prior to releasing the vehicle. More
Everything about this dealership experience was positive. Our sales rep, Andy was professional, knowledgeable and personable. We would easily recommend North Haven BMW to our friends. Our sales rep, Andy was professional, knowledgeable and personable. We would easily recommend North Haven BMW to our friends. More
Never have I ever had an enjoyable experience at a car dealership. Even with an unscheduled appointment, I was treated as if I was priority, good services, accommodating, catering atmosphere, and dealership. Even with an unscheduled appointment, I was treated as if I was priority, good services, accommodating, catering atmosphere, and More
Great experience Great attitude and got me something in Great experience Great attitude and got me something in my range and did not try over sale me Andy was awesome and I will continue to do business Great experience Great attitude and got me something in my range and did not try over sale me Andy was awesome and I will continue to do business More
All personnel were pleasant, accommodating and efficient. All of the areas were spotless, the car was left spotless as well. Excellent service and experience all around. All of the areas were spotless, the car was left spotless as well. Excellent service and experience all around. More
SO GOOD!!!From drop-off to pick-up! Professional SO GOOD!!! From drop-off to pick-up! Professional service, accommodating, responsive, helpful attitudes with a smile! Service rep Alison's follow SO GOOD!!! From drop-off to pick-up! Professional service, accommodating, responsive, helpful attitudes with a smile! Service rep Alison's follow-up was terrific! Ashley's runs a great department there! Long time customer More
I had a great experience with BMW of North Haven. Alison Connors was absolutely the best representative I’ve had in a long time. She went above and beyond without me telling her what to do. Good Customer se Connors was absolutely the best representative I’ve had in a long time. She went above and beyond without me telling her what to do. Good Customer service is so important, but there isn’t enough if it today. Actually everyone was great. More