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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

April 09, 2021

Being able to talk with Todd from service to obtain recommendations for future service is most valuable. He is one of the primary reasons I continue to bring my car to your facility. More

by GBOB2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Apr 12, 2021 -

BMW of North Haven responded

Thank you so much for the review and for servicing with us here at BMW of North Haven!

April 08, 2021

Only problem I had was the car shouldn't have been sold with the tires The Way They Were. I ended up buying four new tires. More

by hultgren.darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Don Smith, Oraine Graham
Apr 12, 2021 -

BMW of North Haven responded

Thank you for the review! We are sorry to hear about the issues with your vehicles tires. If you would like to discuss that in more detail with our General Sales Manager, please let us know and we will connect you.

April 08, 2021

You guys need to stop giving out dollar amount estimates with no detailed backup. You are competing with other service companies . To be on the same level to compare quotes you must submit detailed backup q More

by CAZCEE
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Luis Cubille
April 08, 2021

Overall, good experience. I do think that there was a bit of a timing issue with the communication of additional service recommendations. Those recommendations should have been communicated prior to rel More

by BILL.WERTH
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Apr 12, 2021 -

BMW of North Haven responded

Hi Bill! Thank you for taking the time to leave a review about your experience here with us at BMW of North Haven Service Center. We apologize for the timing issue! Thank you for bringing that to our attention. If you wanted to discuss further with our Service Manager Ashley please let us know and we will connect you. The Service Team at BMW of North Haven

April 07, 2021

Everything about this dealership experience was positive. Our sales rep, Andy was professional, knowledgeable and personable. We would easily recommend North Haven BMW to our friends. More

by bcurtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Apr 12, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave this awesome review about BMW of North Haven & Client Advisor Andy. We appreciate you choosing to shop with us! - BMW of North Haven Sales Team

April 07, 2021

Never have I ever had an enjoyable experience at a car dealership. Even with an unscheduled appointment, I was treated as if I was priority, good services, accommodating, catering atmosphere, and More

by BODAVIS0940
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 12, 2021 -

BMW of North Haven responded

At BMW of North Haven our Service Team works hard to make servicing your vehicle as stress free and easy as possible! We are thrilled to hear you had an enjoyable experience with us! We look forward to seeing you when your vehicle is due for services

April 07, 2021

Great experience Great attitude and got me something in Great experience Great attitude and got me something in my range and did not try over sale me Andy was awesome and I will continue to do business More

by rbaezjr77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Apr 12, 2021 -

BMW of North Haven responded

Thank you for this awesome review and for shopping with us here at BMW of North Haven!

April 07, 2021

All personnel were pleasant, accommodating and efficient. All of the areas were spotless, the car was left spotless as well. Excellent service and experience all around. More

by Bakergirl
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Apr 12, 2021 -

BMW of North Haven responded

Thank you for the review! Our Service Center at BMW of North Haven works hard to ensure our clients and their vehicles receive the Ultimate Experience when they come in for service. The Service Team at BMW of North Haven

April 07, 2021

SO GOOD!!!From drop-off to pick-up! Professional SO GOOD!!! From drop-off to pick-up! Professional service, accommodating, responsive, helpful attitudes with a smile! Service rep Alison's follow More

by gsepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Apr 07, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alison and Ashley delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

April 07, 2021

I had a great experience with BMW of North Haven. Alison Connors was absolutely the best representative I’ve had in a long time. She went above and beyond without me telling her what to do. Good Customer se More

by esab711717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Apr 07, 2021 -

BMW of North Haven responded

Thank you so much for your kind words for Alison, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

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