Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of North Haven
North Haven, CT
1,397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,397 reviews
April 02, 2021
Came in at 9:26a for my 9:30a appointment... I was told my oil change would take about 1.5hrs with a car wash and vacuum of the interior. Didn’t leave until 11:40a, over 2hrs and didn’t even get a car wash my oil change would take about 1.5hrs with a car wash and vacuum of the interior. Didn’t leave until 11:40a, over 2hrs and didn’t even get a car wash or interior cleaning. More
by santina.waltower
Verified CustomerEmployees Worked With
Don Smith
Helpful April 01, 2021
Basel is a seasoned pro......no nonsense individual. I trust him when he prepares numbers that he is giving me a fair deal......maybe not the absolute lowest or cheapest, but a fair deal. trust him when he prepares numbers that he is giving me a fair deal......maybe not the absolute lowest or cheapest, but a fair deal. More
by hscoble
Employees Worked With
Basel Saad
April 01, 2021
It was great. The service respresentative explained everything to me and the wait time was what I expected too nothing more or less and even gave me an estimate for my next appointment. everything to me and the wait time was what I expected too nothing more or less and even gave me an estimate for my next appointment. More
by YRAMADA
Employees Worked With
Luis Cubille
April 01, 2021
Everyone at the dealership was a fantastic help from Chris Combs to Matthew in financing they did everything they could to get me the car and I am so happy and thankful they were able to do it for me Chris Combs to Matthew in financing they did everything they could to get me the car and I am so happy and thankful they were able to do it for me More
by olender_s
Employees Worked With
Matthew, Eduardo Calderon, Chris Combs
April 01, 2021
everyone was very accommodating and got my emergency job done in the shortest timeframe. appreciate their efforts. i got a friendly ride to a car rental location from a very kind employee too. done in the shortest timeframe. appreciate their efforts. i got a friendly ride to a car rental location from a very kind employee too. More
by bobpapenguth
Employees Worked With
Oraine Graham
April 01, 2021
They had me in and out with a loaner for the day. Courteous service and attention. They had my car back to me the same day. Courteous service and attention. They had my car back to me the same day. More
by kdkanesky521
Employees Worked With
Ashley Roudie, Alison Connors, Luis Cubille
April 01, 2021
Great service and great people. I made the appointment easily over the phone. The reminder was sent prior to the appointment. Dan explained everything well and clear. Thank you. easily over the phone. The reminder was sent prior to the appointment. Dan explained everything well and clear. Thank you. More
by BUILBER
Employees Worked With
Don Smith
March 31, 2021
Alison was great! Kept me informed and made the process easy. Dropped the car off early morning. It needed a part and I picked it up the next morning. Thanks Alison! easy. Dropped the car off early morning. It needed a part and I picked it up the next morning. Thanks Alison! More
by jimpandolfo
Employees Worked With
Alison Connors
March 31, 2021
Arrived on time both coming and going. Was patient while we jump started the car for a flat battery. Also checked the battery while changing the airbag and determined that it was a temporary problem, not n we jump started the car for a flat battery. Also checked the battery while changing the airbag and determined that it was a temporary problem, not needing a new battery. I confidently expected that Maura would declared the battery "dead" and insist on installing a new one. More
by apierceg
Employees Worked With
I don't remember the naame of the driver who delivered the loaner, but he was patient, professional and courteous, Alison Connors
