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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,015 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,015 reviews

May 01, 2024

Your sales representative was helpful however after I purchased the car she failed to return my phone calls, to answer some questions. More

by awtwwill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales, Liz Z
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Helpful
April 30, 2024

The experience was great, Dan Drinkwater is the best! My vehicle was done quickly! I was definitely satisfied More

by Ashley S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater, Despina Karalis-Palmeira
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Helpful
April 29, 2024

Quick, professional response and easy process. My advisor Douglas took great care of me And was in constant communication. Only complaint is grumpy front desk lady. More

by asamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Daugherty , Despina Karalis-Palmeira
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Helpful
April 26, 2024

My pre owned purchase experience at Norwood BMW was exceptional. Everyone I dealt with was a pro. More

by Jsriela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas London, Carlos Vasquez
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Apr 30, 2024 -

BMW of Norwood responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 26, 2024

Extremely professional neat & clean. Paper work done on time there was a small xxxx up software side for finance application. Liz the sales person extremely good on top of all aspects More

by Rajush1225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Archer
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Apr 30, 2024 -

BMW of Norwood responded

Congratulations on your new vehicle! We're thrilled that Liz provided you with a good sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 25, 2024

Excellent customer service from Jaime and Teresa Good communication and quick turn around. Thank you. More

by marcoantonio0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Teresa
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Apr 27, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Jaime and Teresa provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 25, 2024

The service was top notch. Better than any other dealer. Hayk Davtyan service was exceptional! More

by Oriana.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Davtyan
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Apr 28, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a top-notch experience and that Hayk provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 24, 2024

Service is excellent here. I appreciate Leanne and Teresa’s help. Cashier was very helpful. Had my car brought around quickly. More

by rbreault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne and Teresa , Despina Karalis-Palmeira
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Apr 25, 2024 -

BMW of Norwood responded

It's great to hear that you had such a positive experience with the service! Leanne, Teresa, and the cashier have provided excellent assistance, and the quick turnaround with bringing your car around reflects efficient service. Thank you for choosing us!

Helpful
April 24, 2024

Efficient and courteous staff! Great communication and explanation of service needs and future integrity of vehicle. More

by LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar, Dan Drinkwater
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Apr 27, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Great staff, from sales through service advisors. Very knowledgable and easy to work with. Even though there are other BMW dealers closer to me I will continue to make the longer drive to this locati More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara
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Apr 27, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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