BMW of Norwood

My service advisor Dan Drinkwater has helped me navigate through this journey with my BMW X5. through this journey with my BMW X5. More

I brought my X7 in for service. Dan D. Was my service manager and I cannot say enough positive things about the service. My car ended up being there for a week longer than expecte Dan D. Was my service manager and I cannot say enough positive things about the service. My car ended up being there for a week longer than expected. Dan was prompt at returning calls, very informative, and went as far as managing the 3rd party repair for the windshield damage. I had an electric loaner vehicle and after realizing my car would need to stay longer, Dan made sure I was able to get into a gas vehicle. I have had a car serviced at this location prior and was disappointed in the lack of communication, so I was not expecting great service to say the least. However, Dan really made this experience and inconvenience of not having my car for an extended period of time seamless and smooth! Thank you Dan D for making this single/full time working mom’s life a little easier! Much appreciated! More

Best-in-class! The folks at BMW of Norwood are knowledgeable, professional, helpful and a class act from the minute you walk in the door until the moment you drive The folks at BMW of Norwood are knowledgeable, professional, helpful and a class act from the minute you walk in the door until the moment you drive out of the showroom in your dream car. I worked with Pavlo Hoshovsky. He didn't sell me an X3, he matched my requirements to a more-than-perfect-fit-for-me vehicle and paired me with my BMW genius Cole Robertson who patiently and confidently walked me through the "vitals" and some of the advanced apps to ensure I was ready to drive. If you want to own a BMW, these are the folks you want on your team to make it happen! More

BMW of Norwood: Ideal choice. Good service staff, always ready and willing to give your vehicle all the necessary care possible. Good service staff, always ready and willing to give your vehicle all the necessary care possible. More

Norwood BMW is my favorite dealership. They are always ready to help and assure you their satisfaction. As they do just that!!! They are always ready to help and assure you their satisfaction. As they do just that!!! More

Excellent experience. Everyone was very professional. Aleks is phenomenal. He took the time to go over every detail of the car I was interested in and worked tirelessly to Everyone was very professional. Aleks is phenomenal. He took the time to go over every detail of the car I was interested in and worked tirelessly to help me get a great deal. Thank you! More

Brought car in to look at brakes. Didn't find anything wrong but went ahead and took care of maintenence since it was still covered by my warranty. Very friendly, comprehensive an Didn't find anything wrong but went ahead and took care of maintenence since it was still covered by my warranty. Very friendly, comprehensive and knowledgeable More

Excellent service at BMW of Norwood. I highly recommend Sarah Elsmore, Aleksandr Banar and Cole Robertson. They are great people to work with. I highly recommend Sarah Elsmore, Aleksandr Banar and Cole Robertson. They are great people to work with. More

Customer service is personal … you feel like the whole dealer is working on your behalf dealer is working on your behalf More

Unfortunately I would have given higher rating til Today. You do not sell a tire by telling someone it won’t b Pass inspection and THEN tell them you do not have the ability to do the inspection til Today. You do not sell a tire by telling someone it won’t b Pass inspection and THEN tell them you do not have the ability to do the inspection. After you put the tire on. So you got me for an oil change and tore that I could have gotten elsewhere and now I STILL need to go get an inspection which is why I originally made the appt for..oh and the Genius support that actually doesn’t Work STILL as I did exactly what he told me with the password he watched me set up and it still isn’t working…??? Oh and by the way, when we bought the car and you gave us an inspection sticker you you also put on my COMMERCIAL plate. Hmm? More