BMW of Norwood

Great, took me in earlier than scheduled i appreciate that Recall service. Went well. Seema like everything is fine. Tild taillights are out and they are not. Everything else went fine. Techs helped explain tw Recall service. Went well. Seema like everything is fine. Tild taillights are out and they are not. Everything else went fine. Techs helped explain two leaks in car that i was unaware off. Thanks More

Great service I love my advisor always manages to schedule me And accommodate my work schedule friendly helpful and reasonable. I can always get a loaner vehicle I love my advisor always manages to schedule me And accommodate my work schedule friendly helpful and reasonable. I can always get a loaner vehicle Thank you More

Fantastic service Got an oil change. Dealt with Francisco. Excellent service. Turned a simple oil change into a great experience. Took me last minute and accommodated m Got an oil change. Dealt with Francisco. Excellent service. Turned a simple oil change into a great experience. Took me last minute and accommodated my last minute plan. Back on the road In no time. Would recommend Norwood bmw service any time More

New X5 Excellent service! I had a great experience from the time I entered the dealership. The receptionist was friendly and welcoming and staff took the t Excellent service! I had a great experience from the time I entered the dealership. The receptionist was friendly and welcoming and staff took the time to say hello. My sales rep Alexandir Banar was very professional and the finalizing of my documents with Junior Rodriguez was seamless. More

Could not be better One of the cars we have is ageing and we're having to bring the car to the dealership more often for repairs as things wear out. Teresa is the servic One of the cars we have is ageing and we're having to bring the car to the dealership more often for repairs as things wear out. Teresa is the service person I see. She's very knowledgeable, very responsive and she's always amazing with us and could not be more generous or helpful. I have 100% confidence and trust in Teresa and the dealership and Teresa especially takes wonderful care of us from start to finish every time we need to bring our cars in. I've been going to this dealership since 2006 and could not recommend it more. More

Excellent, fast and reliable Francisco was excellent to work with. I needed a new tire replaced and was in and out within 30 minutes! Thank you for your prompt service! Francisco was excellent to work with. I needed a new tire replaced and was in and out within 30 minutes! Thank you for your prompt service! More

Excellent She is pleasant and also understands the issues. Solve the problem the first time. I would recommend working with her to anyone. Great job Theresa. She is pleasant and also understands the issues. Solve the problem the first time. I would recommend working with her to anyone. Great job Theresa. More

Superb customer service and Sales team The most pleasant experience purchasing a BMW at this dealership. Rob Picerno and his sales team do a superb job every step of the way. No hard sales The most pleasant experience purchasing a BMW at this dealership. Rob Picerno and his sales team do a superb job every step of the way. No hard sales tactics, no pressure, no nonsense. It was the smoothest business transaction ever. Highly recommend. More

My first BMW service experience I was not greeted or welcomed by my “service advisor” in any way shape or form. I sat down and was scolded like a child for being “behind “ Never will I was not greeted or welcomed by my “service advisor” in any way shape or form. I sat down and was scolded like a child for being “behind “ Never will return and I informed the advisor of my disappointment. No hello, how are you. It was terrible. More

A little bit unconvenince. Over my experience was good. Your dealer need to offer free car rental if customer’s car need to stay overnight for fixing. Nissan, Toyota and accura Over my experience was good. Your dealer need to offer free car rental if customer’s car need to stay overnight for fixing. Nissan, Toyota and accura offer this. More