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BMW of Norwood

Norwood, MA

4.7
1,745 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,745 reviews

July 21, 2023

Great services. Only thing that I experienced was that the loaner vehicle had previous uses belongings in it as well as tire inflation warnings. More

by pjmsr51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kooros
Dec 05, 2023 -

BMW of Norwood responded

Thank you for your feedback about the issues you encountered while using your loaner vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Alex H. Archer, V General Manager aarcher@bmwnorwood.com

July 21, 2023

Fantastic personal service. No pressure. Sales agent went above and beyond. Highly recommended. Free water!! More

by astro-geek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo Hoshovsky, Heather Dumas
Jul 24, 2023 -

BMW of Norwood responded

We're glad that you had an excellent experience with your recent visit.

July 20, 2023

Always got good service care . Carlos with other’s staff are great . Love my Bmw More

by cherfils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Jul 25, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 19, 2023

I needed service quickly and this dealership made sure that I was taken care of in my time frame and my wait was reasonable. More

by Brad Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin!!!
Jul 20, 2023 -

BMW of Norwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 18, 2023

Pleasure doing business there. Everything went as expected and on time. The whole staff is great and the overall experience was fantastic. More

by Mastersingh24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara, Paul Bonitto, Jr.
July 17, 2023

The BMW GALLERY in Norwood is exceptional in every way. My salesman Roger Laferrarra was spectacular in getting me into the car I wanted. Paul the Genius (goes over electronics and car specs) very helpful More

by ragusabruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa in service dept , Ian Cunningham, Roger Laferrara, Junior Rodriguez, Heather Dumas, Rodrigo Lembo, Despina Karalis-Palmeira
Jul 17, 2023 -

ragusabruno responded

Roger LaFerrara, Paul, the genius, and all the service dept representatives that I see Teresa Mullen, Ridrigo and front desk are all so helpful.

Jul 18, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Have always been given good counseling on what needs to be taken care of, they are very reputable. Teressa is a true professional. More

by wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen 5 stars, Stan Sookal, Dan MacDonald
July 14, 2023

Norwood BMW helped me out of a difficult situation. My wife was driving up to meet me in NH and the low oil light went on and ac failed. We live in RI and have our BMW serviced there. I found Norwood o More

by bfriedman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin and Diana
Aug 15, 2023 -

BMW of Norwood responded

Thank you so very much for your kind words! We are thrilled to hear that you and your wife were pleased with the service provided by our service staff in your emergency. At BMW of Norwood, it is always our pleasure to ensure your satisfaction with any of the services that we provide. We appreciate your business and thank you for your Five Star review!

July 14, 2023

Carlos (Vasquez? )was great to work with! Fun, energetic, knowledgeable and honest, and helpful. Thanks! More

by Jsshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Jul 14, 2023 -

Jsshapiro responded

Carlos Vasquez was great to work with! He was fun, energetic, knowledgeable, and honest , and helpful. Thanks Carlos!

Jul 14, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 12, 2023

Personnel were efficient and got car repaired on time . Service manager Teresa does a pretty good job More

by lennyleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Jul 13, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

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