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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,919 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,919 reviews

July 22, 2026

I am very pleased with this dealership. My Service Rep, Michelle, is exceptional. She is knowledgeable and a great communicator. More

by gearyandlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Service Rep BMW, Norwood⭐️⭐️⭐️⭐️⭐️
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Jul 24, 2026 -

BMW of Norwood responded

Hi, thank you for your kind words. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

Michelle was great! Was able to accommodate a loaner. Quick and timely, good experience here. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Coronel
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Jul 24, 2026 -

BMW of Norwood responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to Michelle here at BMW of Norwood! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2026

Substandard communication Text message and phone calls were not returned Uncertain status of my car service More

by humus.70bots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
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Jul 22, 2026 -

BMW of Norwood responded

Thank you for your feedback. We sincerely apologize for the lack of communication regarding your vehicle's status. We understand how important timely updates are throughout the service process, and your comments will be shared with our team to improve responsiveness. We hope to provide a better communication experience on your next visit.

July 17, 2026

After dealing with BMW OF NORWOOD for many years the experience today was overwhelmingly satisfying. Having a mini detailing and kindly understanding my issues by Hyke, I left very gratified. Thank More

by winthrop63
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. / HYKE
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Jul 18, 2026 -

BMW of Norwood responded

Hello, we're happy to hear you had such a positive experience with Hyke! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2026

I am always very pleased with bmw of norwood. Everybody is very polite and very knowledgable. RJ always takes care of me and he is the best! More

by hlc1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, Alex Archer, Natasha Diaz
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Jul 18, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

Jenny was fantastic, she kept me up to date through the process of my visit. Work was done well and quickly Thank you More

by lisaclairecoughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Print
Jul 17, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2026

Great service… straight forward. All are very helpful, specially Hyak . Very easy process. Would recommend highly More

by Rkazwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyak
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Jul 15, 2026 -

BMW of Norwood responded

Hi, we are so happy to read such a great review about BMW of Norwood! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2026

Excellent service department. Teresa Mullen and Jenny Haskett are true professionals, and extremely knowledgeable about my vehicles More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen and Jenny Haskett
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Jul 14, 2026 -

BMW of Norwood responded

Hi Alex, we're happy you found Teresa and Jenny to be so supportive during your experience here at BMW of Norwood. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2026

Great service in a timely manner. All were very friendly and polite. Dan was especially exceptional in making sure we were taken care of. I give a 5 star for sure! More

by oriente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the service dept…exceptional!, Alex Archer, Natasha Diaz
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Jul 10, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Exceptional customer service and good communication throughout service repair. Also provided video and explanation of services needed. More

by Mlevitz0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 09, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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