BMW of Norwood

Top service in Metrowest Friendly, fast and efficient service is what you get at BMW Gallery. Their techs have vast BMW experience. My service rep Scott Murray is a racing buf Friendly, fast and efficient service is what you get at BMW Gallery. Their techs have vast BMW experience. My service rep Scott Murray is a racing buff and is passionate about BMWs. Keep up the great work ! More

Exceptional service It is not our first time buying a car from this dealership. Excellent service, extremely knowledgeable, friendly and professional staff. The experienc It is not our first time buying a car from this dealership. Excellent service, extremely knowledgeable, friendly and professional staff. The experience has been outstanding! Highly recommend with confidence. More

Best service My advisor Dan McDonald was outstanding from the moment I arrived until I picked up. Kept me welll informed on my service, got me rides to my location My advisor Dan McDonald was outstanding from the moment I arrived until I picked up. Kept me welll informed on my service, got me rides to my location, second to none. More

Great service Great customer service . Although the car took longer than expected they kept me updated every step of the way and provided me a new loaner to elimina Great customer service . Although the car took longer than expected they kept me updated every step of the way and provided me a new loaner to eliminate the need for the rental I had initially. More

All employees that I dealt with were very professional Everyone that I dealt with during my service for my car were great facility is really nice and the offerings of coffee, water etc. is really nice Everyone that I dealt with during my service for my car were great facility is really nice and the offerings of coffee, water etc. is really nice More

They really helped me a lot to find a perfect car for me. They provided a very good discount to me. I think the best offer on my first visit. I would really recommend this dealership to everyone. They provided a very good discount to me. I think the best offer on my first visit. I would really recommend this dealership to everyone. More

The best experience I’ve ever had at a dealership! Everyone at BMW Norwood was delightful. Stan is awesome! He explained in detail what was wrong with my car and immediately took care of what I needed Everyone at BMW Norwood was delightful. Stan is awesome! He explained in detail what was wrong with my car and immediately took care of what I needed. He has such a pleasant voice and he made me feel comfortable enough to trust his judgement! And that’s not any easy task! Thank you Stan once again. She’s running like the beast she is ?? More

Fantastic service department Very pleased with my unexpected visit to the service department. Rodrigo and Dan D made sure we were taken care of and in and out of there quickl Very pleased with my unexpected visit to the service department. Rodrigo and Dan D made sure we were taken care of and in and out of there quickly. While car was in the shop Scott maintained great communication. Car was done within expected time and all cleaned and ready for me when I arrived to pick it up. More

Kasier service was above and beyond expectation The customer service I received from this location was phenomenal. I purchased a car from a non-BMW dealer and was experiencing amyriad of maintenance The customer service I received from this location was phenomenal. I purchased a car from a non-BMW dealer and was experiencing amyriad of maintenance issues. From start to finish Kasier Rivera made me feel like I was their one and only customer. I had never been serviced at this location but the pulled out the red carpet and all the stops to ensure that my vehicle was safe and that I was satisfied. He provided me with the documentation needed to help me pursue a warranty claim. And as I worked to arrange my finances that stored my vehicle at no expense to me. It is refreshing to know that BMW is primarily concerned with customer satisfaction over profits. I will continue to sing praises for this location and I encourage everyone to try the personalized approach for yourself. I gave thia dealer a 7 star rating! More

Great quality work Carlos was able to find a service bulletin and get me a brand new engine for free due to a fact error covered under warranty. He always kept me up to Carlos was able to find a service bulletin and get me a brand new engine for free due to a fact error covered under warranty. He always kept me up to date with my vehicle and was very respectful. Im glad i took my car here to get serviced. More