BMW of Norwood
Norwood, MA
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Consistent with BMW, first time I have been to this location and the service and communication was top notch. I felt taken care of, and in great hands. location and the service and communication was top notch. I felt taken care of, and in great hands. More
I came in for my first service call, oil change and check up, and everything was done in a timely manner. During this visit I was asked questions regarding the car, as part of the checkup, to make sure th up, and everything was done in a timely manner. During this visit I was asked questions regarding the car, as part of the checkup, to make sure that everything was working properly and to my satisfaction. As I was waiting for the service to be done the waiting area was very comfortable, with refreshments, and even had a more secluded area, which gave me the opportunity to pull up my laptop and take care of a few work-related issues. My service representative, RJ, was the best and I look forward to working with him in the future More
Norwood BMW was fantastic. We dealt with Roger who was very informative and easy to work with. We ended up buying an X3. I would recommend to anyone. We dealt with Roger who was very informative and easy to work with. We ended up buying an X3. I would recommend to anyone. More
Professional courteous service by a dedicated team. My second visit to this dealership and because of the service I received, I will purchase again here in the future My second visit to this dealership and because of the service I received, I will purchase again here in the future More
Typically no issues. Service typically prompt, personal and professional. Unfortunately today, although I was able to get the oil changed and regular systems checked, I w Service typically prompt, personal and professional. Unfortunately today, although I was able to get the oil changed and regular systems checked, I was also scheduled for a recall repair but the part arrived damaged. This was only found out after many hours wait. Disappointing. More
I really like this store. Douglas, the person who assisted me, knew that my English wasn't very good, but he was very patient and helped me with my problems. Thank you, Dougla Douglas, the person who assisted me, knew that my English wasn't very good, but he was very patient and helped me with my problems. Thank you, Douglas. More
Has a scheduled oil change and during vehicle check a tire was low due to a nail. Had tire replaced as it was under warranty. Great service. tire was low due to a nail. Had tire replaced as it was under warranty. Great service. More



