BMW of Norwood

Every one I met with was very accommodating, friendly and customer focused. A very pleasurable experience. I attended a BMWCCA Undercarrige Tech session with my 1973 BMW 2002 and was a bit nervous having a 5 customer focused. A very pleasurable experience. I attended a BMWCCA Undercarrige Tech session with my 1973 BMW 2002 and was a bit nervous having a 50 year old plus vehicle. However, the friendliness of all dealership personnel and their interest in my car was just fantastic and put me at ease. They also indicated that the owner had an agave (like mine, I think 1975) downstairs at the dealership that is to be restored. Thus much of their interest. It was a very enjoyable day with great people, both from the club and dealership! More

Customer service is exceptional, wait time is minimal, and my service advisor Michelle was very informative. and my service advisor Michelle was very informative. More

Very good experience at Norwood recently. Bought a CPO 430 at another BMW dealer two months ago and turned on AC for first time and no cold air. Norwood quickly diagnosed problem and at all s Bought a CPO 430 at another BMW dealer two months ago and turned on AC for first time and no cold air. Norwood quickly diagnosed problem and at all stages kept me informed via text which I appreciated. Very good experience More

Jamie was Amazing. She is very professional. It is always a pleasure to work with her. She is very professional. It is always a pleasure to work with her. More

Service process is very efficient. Kept me informed during process. Very satisfied with the service and service advisor Dan. Kept me informed during process. Very satisfied with the service and service advisor Dan. More

The most excellent dealership I have experienced! Always ready to help with appointments, advice, genius service and loaner cars! Everybody is friendly, dealership is clean and comfortable! Always ready to help with appointments, advice, genius service and loaner cars! Everybody is friendly, dealership is clean and comfortable! More

I brought my car in for an oil change today at the BMW Gallery of Norwood. From the moment I walked in I was greeted and treated with the utmost best service. Annabelle is amazing. She went through everyt Gallery of Norwood. From the moment I walked in I was greeted and treated with the utmost best service. Annabelle is amazing. She went through everything with me. She made my experience really smooth.. More

I always have a good experience when I need to go in. The service on my vehicle is top notch. I find the staff knowledgeable, friendly and very helpful. The service on my vehicle is top notch. I find the staff knowledgeable, friendly and very helpful. More

Amazing service, quick and efficient. Hayk did an amazing job of being timely and communicated very well. Hayk did an amazing job of being timely and communicated very well. More

I traveled to BMW of Norwood to purchase a CPO with some rare options. Everyone was very helpful and informed me of the process for purchasing a car from out of state. I frequently called to ask questions a rare options. Everyone was very helpful and informed me of the process for purchasing a car from out of state. I frequently called to ask questions as the transaction was taking place and while sorting out paperwork and they were very responsive. I was happy with my purchasing experience and trusted the people I worked with. More