BMW of Norwood

The service, customer service, overall friendliness and professionalism, is Impeccable. I very please with my experience and would recommend BMW Norwood to my friends. Keep up the outstanding work. professionalism, is Impeccable. I very please with my experience and would recommend BMW Norwood to my friends. Keep up the outstanding work. More

Few words to describe Tom's service: Friendly, Honest, Knowledgeable, in sum, made me fell at home and confident to make the right choice! Congratulations to him! Knowledgeable, in sum, made me fell at home and confident to make the right choice! Congratulations to him! More

Tom Rivers was very helpful in finding me the right car for my needs. He was very attentive to my phone calls and emails and made sure he answered all of my questions. He was very curteous of my time and m for my needs. He was very attentive to my phone calls and emails and made sure he answered all of my questions. He was very curteous of my time and made sure I was his number 1 priority. The sales process was smooth. I was most impressed when I received my car and he spent the time with me to review the car and its equipment. I would have been lost if he didn't spend that extra time making sure I understood how the car works. I would recommend Tom Rivers to any of my relatives and friends. He definitely puts the customer first. More

Tom Rivers was very, very professional and helpful. This was for an Active E (prototype) lease which I know does not generate much commission, yet Tom was as available and polite as if this was the sale of was for an Active E (prototype) lease which I know does not generate much commission, yet Tom was as available and polite as if this was the sale of a $250,000. top of the line model. When this lease is over in 2 years I will be going to Tom first. More

This dealership is very professional and cares about customer service.The saleman's name was Peter Fard and he did an outstanding job.The finance manager named David was also excellent and found me the customer service.The saleman's name was Peter Fard and he did an outstanding job.The finance manager named David was also excellent and found me the best finance rates.Overall Bmw of Norwood was a great experience and woule definitely buy a car again or refer a friend. More

I've owned my BMW x5 for about 3 years now. My I've owned my BMW x5 for about 3 years now. My experience with BMW of norwood, where I purchased the S.U.V has been second to none. Particularly Da I've owned my BMW x5 for about 3 years now. My experience with BMW of norwood, where I purchased the S.U.V has been second to none. Particularly Dan MacDonald, his customer service is great. his willingness to help and problem solve and make you comfortable during the process is also second to none. BMW is lucky to have an employee like Dan. More

I HAVE BEEN A BMW OWNER FOR MANY YEARS AND HAVE BEEN BRINGING MY CAR FOR SERVICE AT GALLERY,DAN MACDONALD HAS BEEN OUTSTANDING AND I WILL ALWAYS BE FAITHFUL TOO THIS DEALER. BRINGING MY CAR FOR SERVICE AT GALLERY,DAN MACDONALD HAS BEEN OUTSTANDING AND I WILL ALWAYS BE FAITHFUL TOO THIS DEALER. More

I have been dealing with Kim for many years now and she is and always was great! Kim goes the extra mile to help & keep her customers happy & always thinks about my safety! I appreciate all she does for me is and always was great! Kim goes the extra mile to help & keep her customers happy & always thinks about my safety! I appreciate all she does for me. More

We had a great experience with this dealership. We would definitely reccommend to a friend. The salesman was enthusiastic, friendly, and very accomodating. We will definitely be back for our next BMW! definitely reccommend to a friend. The salesman was enthusiastic, friendly, and very accomodating. We will definitely be back for our next BMW! More

The service from the staff was incredible. Teresa's attention to detail and friendly demeanor made my visit the most pleasant car servicing experience I have ever had. She made sure my time wasn't was attention to detail and friendly demeanor made my visit the most pleasant car servicing experience I have ever had. She made sure my time wasn't wasted by having a loaner ready when I got there and delivering my car when promised. Whenever talking to other BMW owners, I rave about the service department and how customer focused they are. Receiving this high level of service from Teresa has made me want to make sure dealers take notice of great employees and to reward them for treating customers the way they deserve. More