BMW of Norwood

I bought my 2002 M3 (51,000 miles) at BMW of Norwood three weeks prior to my first service visit. I had noticed that the rear differential was leaking fluid so I brought it in for evaluation. The diag three weeks prior to my first service visit. I had noticed that the rear differential was leaking fluid so I brought it in for evaluation. The diagnosis was a leaking pinion seal that was in need of replacement. This repair was estimated to cost $850. I inquired to the sales team about them covering it since I had just bought the car. They simply stated "We will take care of it." No negotiating or games were played, despite the car not being covered by any warranty. I was and remain very impressed with my experience there and they have exceeded my expectations in every way to date. I intend to use BMW of Norwood for my service going forward, despite the fact that they are located about 25 miles further away than my nearest BMW dealer. Many thanks guys! More

I bought a used M3 from Harris and he was very professional and fair with the negotiation. I felt very good about my decision to buy there and got a great car and had a great experience. I would professional and fair with the negotiation. I felt very good about my decision to buy there and got a great car and had a great experience. I would recommend Harris to anyone looking for a new or used BMW. More

I bought and service my car at BMW Norwood Gallery, gave me great trade in value for my old 4 RUNNER which was still in excellent condition. I always wanted a BMW and will never look back, BMW is the ultima me great trade in value for my old 4 RUNNER which was still in excellent condition. I always wanted a BMW and will never look back, BMW is the ultimate machine and knowing that you have a great dealer you can trust and rely on to maintain your machine in a modern state of art building. What more can you ask for. Customer service in sales and service is impeccable, keep it up to stay 5. More

BMW Gallery in Norwood provided us with excellent service from the minute we walked into ther doors. From the knowledge about their cars to the white hot chocolate from the Keurig Machine, we were very sati from the minute we walked into ther doors. From the knowledge about their cars to the white hot chocolate from the Keurig Machine, we were very satisfied. We would not go any place else to buy our BMW's. My husband also bought his car there a couple of years ago and he was very happy as well. I love my new BMW X3! More

This is my second BMW purchase at this dealership. They have lots of choices and many models to look at. The staff is very friendly and knowledgeable and they make you feel comfortable. No pressure. The pr have lots of choices and many models to look at. The staff is very friendly and knowledgeable and they make you feel comfortable. No pressure. The prices were very competitive and the service department is well organized and they always have my schedule and my time as a priority. I would definitely say that this is as close to "turnkey" operation as a dealership can get. More

Every person I dealt with at this dealership went out of their way to help me. I was impressed with every aspect of the operation, from price to product knowledge. However, what really set this experience their way to help me. I was impressed with every aspect of the operation, from price to product knowledge. However, what really set this experience apart from the other dealerships I have dealt with was the level of personal service. I drove 6 hours each way to deal with BMW Gallery of Norwood, and I will gladly do so again. More

My husband and I worked with Craig and found a great car for us to purchase. He was very pleasant in dealing with us and was always available to answer our many questions. The financing was a smooth process for us to purchase. He was very pleasant in dealing with us and was always available to answer our many questions. The financing was a smooth process and super easy. I am contrasting Craig's salemanship with a BMW sales person I am currently dealing with in a BMW dealership in Long Island (since BMW Gallery didn't have the specific car we were looking for) and it is a night and day experience. The salespeople in Long Island don't even compare to the high level of service that Craig and the financing person gave to us. Thanks for a great experience. More

I first became acquainted with BMW Gallery Of Norwood, MA through the internet. Although I had a fairly clear idea of the BMW I was looking for and the price I was willing to pay, I'm happy to report that th through the internet. Although I had a fairly clear idea of the BMW I was looking for and the price I was willing to pay, I'm happy to report that the internet support I received from Steve Martin went a long way towards establishing my comfort level with the dealership. When visiting in person, my salesman was Harris Ali. Harris was a pleasure to work with, I felt he was interested in my finding the right BMW for me. The negotiation process that followed went extremely well, without pressure and notable for its flexibility and consideration of my point of view. I would heartily recommend BMW Gallery to anyone considering the purchase of this exciting brand. More

My husband and I were very pleased with out experience at BMW Gallery. Harris was very courteous showing us cars. We then left to look at other cars nearby and when we returned Harris was happy to take us f BMW Gallery. Harris was very courteous showing us cars. We then left to look at other cars nearby and when we returned Harris was happy to take us for test drive. He explained very simply the car while we were driving and was very knowledgeable of the workings of the car. We would recommend him to our friends. More

Admittedly, I was not super excited about going though the car buying process, and was skeptical about getting a BMW. The first few dealerships that we visited fell short of our expectations; and, we di the car buying process, and was skeptical about getting a BMW. The first few dealerships that we visited fell short of our expectations; and, we didn't feel that we were getting good value for our trade. However, my husband did some research on his own and met Tom Michalopoulos at the Norwood Gallery. Our experience there was far superior to what we'd previously encountered. The cars that we test drove were in good condition, were actually in our price range and they were willing to give us a fair amount for our trade in. Tom spent a tremendous of time with us to help find a car that we are BOTH comfortable and excited about. We are now first time BMW owners. More