BMW of Norwood

They provide outstanding service and take the time to go over any issues to make sure to address them. Superior service!!! over any issues to make sure to address them. Superior service!!! More

Jayme was my service provider. She’s great. The issue I felt was with the cashier, she got MAD at me because I was checking the invoice before making the payment. Her words: PAY!! She’s great. The issue I felt was with the cashier, she got MAD at me because I was checking the invoice before making the payment. Her words: PAY!! And do whatever you want to do!! PRETTY RUDE. More

Great service! Efficient, responsive and easy. Sean was excellent to work with. Came in for new tires and oil change Efficient, responsive and easy. Sean was excellent to work with. Came in for new tires and oil change More

They take care of your car like it was their own. Also they updated you in everything. Also they updated you in everything. More

Overall, we had a good experience with BMW Norwood. However, we deducted 1 star because it took the workshop a week to work on a dent. It was really nice repairing work, but it would have been nicer However, we deducted 1 star because it took the workshop a week to work on a dent. It was really nice repairing work, but it would have been nicer if it’s a little quicker. While we were waiting for the car to be fixed, we got e-mails informing us about over $500 price drop. The staff helped us redo the deal, and gave us a discount for $250. It’s better than nothing, but that left an unfair feeling. Nice people. Easy to work with. Minor hiccups. More

My advisor was respectful and addressed all my concerns. Anabel also went above beyond to make everything went smooth, Anabel also went above beyond to make everything went smooth, More

A1 Service! !! Everyone from the techs to the reps treated me very well and went over and beyond! !! Everyone from the techs to the reps treated me very well and went over and beyond! More

Service advisor was very helpful and knowledgeable. Service was done in timely manner and provided Lyft service Service was done in timely manner and provided Lyft service More

Jayme from the front desk was extremly rude to my wife and I. I went to get my car serviced and would recieve a loaner car and because I told her that I prefered an SUV over a sedan to drive while my car and I. I went to get my car serviced and would recieve a loaner car and because I told her that I prefered an SUV over a sedan to drive while my car was being serviced she snatched the keys from my hand. She was extremly unprofessional. She does not know how to polietly speak to customers in a respectful way. I have purchase 3 vehicles at this dealership and have never been treated so poorly. I was not pleased at all. More

The entire service staff is professional and very helpful. Making my service visit a wonderful experience. helpful. Making my service visit a wonderful experience. More