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BMW of Norwood

Norwood, MA

4.7
1,743 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,743 reviews

September 30, 2025

Great service department. Worked with Jamie, who was terrific in getting back and keeping me up to date on status of the car. Also helped to get this somewhat complicated rep More

by Maxnotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 04, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. We do hope we can be of assistance in the future. Take care!

September 29, 2025

Service rep Dan was professional and very accommodating. Was able to resolve potential issues in a short amount of time. More

by aca3555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Oct 04, 2025 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with Dan! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2025

Clean facility with professional and friendly staff. Kept me up to date on the status of my car More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean - 5 stars , Alex Archer, Natasha Diaz
Sep 28, 2025 -

BMW of Norwood responded

Hello Josh, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

BMW of Norwood service department called me to remind me about services needed for my 4 series.They helped me with my appointment. Douglass was great. His professionalism has always made the process easier. More

by jaimealejandro73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Sep 28, 2025 -

BMW of Norwood responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Always a positive and professional experience. They may take a long time occasionally, but the waiting area is excellent. More

by t_omar79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 27, 2025 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

I purchased my last two BMW’s from BMW of Norwood and they have always gone above and beyond for me More

by Waynerobi732
Recommend Dealer
Yes
Employees Worked With
Pasquale
Sep 27, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Dan Drinkwster is a great service advisor and the entire department and technicians are very professional and knowledgeable More

by Dnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Martin, Alex Archer, Natasha Diaz
Sep 25, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff Dan to be so supportive during your experience here at BMW of Norwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

We had a very pleasant experience with BMW of Norwood. Everyone was extremely nice and they went over and above our expectations. We cannot thank them enough for the work that was done. More

by lisatraniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Haskett, Alex Archer, Natasha Diaz
Sep 25, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2025

BMW of Norwood is a model dealership. Great customer service replete with friendly faces..shout outs to my advisor Doug and Teresa the service manager. More

by Dford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Dougherty
Sep 22, 2025 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2025

Alex Banar is the best seller in Norwood dealership location I bought third’s car with Alex Thank you Alex for your service! More

by Lbousheva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Banar
Sep 21, 2025 -

Lbousheva responded

Thank you!

Sep 21, 2025 -

BMW of Norwood responded

Hi, thanks for your praise and kind comments about Alex. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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