BMW of Norwood

Ridiculously stupid wait time for a scheduled oil change. It took over three hours to get an oil change and a sticker. Probably would have been another two hours if I hadn't canceled the car wash. The servic It took over three hours to get an oil change and a sticker. Probably would have been another two hours if I hadn't canceled the car wash. The service agent has nothing to offer in terms of updates or apologies. I even asked if something went wrong with their scheduling system, but she brushed it off like I was being difficult and needy and it was the group that controls their dealership service schedule. More

As always a great experience and easy to work with. Will keep going back to BMW of Norwood. Will keep going back to BMW of Norwood. More

Clean waiting environment, treat customers with respect and transparency, noticeable difference from my other dealer! and transparency, noticeable difference from my other dealer! More

The entire process from start to finish was excellent, including pre-sale and post-sale support. including pre-sale and post-sale support. More

Experience was great as it always is. My car is driving how it's supposed to. My car is driving how it's supposed to. More

Quick service for my tire. Gayle should be there more often to greet people. She is a joy to speak with and is the most friendly one you have. Gayle should be there more often to greet people. She is a joy to speak with and is the most friendly one you have. More

They were helpfully, thorough and professional. Washed car too. I would recommend them for sure Washed car too. I would recommend them for sure More

Excellent service as always. The team is incredibly responsive and always answers my questions. The virtual interactions are helpful during the work day. I always know exactly wh The team is incredibly responsive and always answers my questions. The virtual interactions are helpful during the work day. I always know exactly what needs to be serviced and can make approvals with the push of a button. More

Nicest dealership i have been into. Super friendly staff and very clean eastablishment. Made everything easy as well. No pressure sales. I couldn't be happier. Super friendly staff and very clean eastablishment. Made everything easy as well. No pressure sales. I couldn't be happier. More

Worked with Leanne. She’s always great. Informative and very responsive. Amazing experience all around. She’s always great. Informative and very responsive. Amazing experience all around. More