BMW of Norwood

Excellent service. Leann the advisor was super polite and friendly. Helped me with my service Leann the advisor was super polite and friendly. Helped me with my service More

Always professional, courteous, clean and timely, this dealer is better than others I’ve used where wait times can be intolerable. dealer is better than others I’ve used where wait times can be intolerable. More

Service Mgr. Teresa Mullen and Service Rep. Dan Drinkwater are first rate, courteous, and comprehensive in fulfilling our service needs and suggesting supplementa Teresa Mullen and Service Rep. Dan Drinkwater are first rate, courteous, and comprehensive in fulfilling our service needs and suggesting supplemental service without excessive charges. More

Great dealership with wonderful customer service. I highly recommend it for all your BMW needs. I highly recommend it for all your BMW needs. More

The service advisor was polite, professional. The service was quick and in high quality. It was a little pricey though. The service was quick and in high quality. It was a little pricey though. More

Great client service attention and knowledge with practical recommendations. Provide timely communication.and solutions. Thank you. practical recommendations. Provide timely communication.and solutions. Thank you. More

Easy purchase, friendly and honest people. Very impressed with the whole process, from start to finish.. Very impressed with the whole process, from start to finish.. More

I spoke with the service rep and confirmed an oil change as well as an inspection sticker. He called me to say that my windshield needed to be replaced so it would not pass inspection. I picked up my car an as well as an inspection sticker. He called me to say that my windshield needed to be replaced so it would not pass inspection. I picked up my car and paid for service. My husband was disappointed that my tire pressure wasn’t checked. He was overheard saying this. That person went back inside and told the service rep unbeknownst to me. The rep called me to unnerve me asking me if something was wrong. This is so inappropriate and unprofessional. This was a misogynistic move that I have experienced before . We will not return for service. More

Sales associate knew his stuff. Worked there 10plus years. Seamless process. We were flex so we didn’t go in asking for the moon. Tutorial was very helpful. Worked there 10plus years. Seamless process. We were flex so we didn’t go in asking for the moon. Tutorial was very helpful. More

Had the pleasure of having my vehicle serviced and advised by Dan! Service was quick, thorough and straightforward. Dan was kind and genuine! advised by Dan! Service was quick, thorough and straightforward. Dan was kind and genuine! More