BMW of Norwood

I’m always greeted very pleasantly when I go into BMW. I’ve worked with my service advisor Dan for a few years now they always have everything ready as promised, and I love the fact that they wash my car I’ve worked with my service advisor Dan for a few years now they always have everything ready as promised, and I love the fact that they wash my car too! More

Great experience as always. Car was also washed and cleaned when I got it. Good experience. Car was also washed and cleaned when I got it. Good experience. More

The dealership is always clean with plenty of room to wait for your car. Service writers are knowledgeable and communicate very well. wait for your car. Service writers are knowledgeable and communicate very well. More

Every one went out of their way to provide the best service especially the service adviser Hayk service especially the service adviser Hayk More

Brought my car in for service. My service advisor Jayme was great as usual. She took the time to explain what the service was, and recommended any additional services I should cons My service advisor Jayme was great as usual. She took the time to explain what the service was, and recommended any additional services I should consider in the near future. The service manager Teresa was very friendly and helpful as well. Pavlo in sales was great. He walked me through some options for when my car comes off lease in April. Very knowledgeable and friendly. More

I absolutely love BMW of Norwood, they are very welcoming, kind and understanding . They really know just how to make treat their customers welcoming, kind and understanding . They really know just how to make treat their customers More

You know what? I'm terribly disappointed that someone took my very treasured BMW keychain off my key I left with you which I had for many years and it looked almost I'm terribly disappointed that someone took my very treasured BMW keychain off my key I left with you which I had for many years and it looked almost brand new. I was handed my key back with an old keychain which was falling apart in my hand. Then Eric said the he will replace it and give me a new one, and he did. Theresa one he gave me was the same kind as the one that was put on my key. So, I know that was not my original treasured keychain. Of course I was glad to have my 2019 X2 car back from service, but I feel robbed of my treasured keychain. 🥲 More

My experiences with Jayme have always been professional and excellent. She is responsible and dependable. and excellent. She is responsible and dependable. More

Service rep was friendly and efficient. Good experience. Will bring the car in again as needed. Good experience. Will bring the car in again as needed. More

The team at BMW Norwood consistently goes above and beyond to help! Michelle was tireless in helping with my service needs and making sure things worked in my budget. Something you don’t see often! beyond to help! Michelle was tireless in helping with my service needs and making sure things worked in my budget. Something you don’t see often! Highly recommended! More