BMW of Norwood

Excellent service from the moment I walked in. Found the exact car I wanted and had it ready within a day! Can’t say enough things about this dealership. Found the exact car I wanted and had it ready within a day! Can’t say enough things about this dealership. More

These people do not care about you. They want your money and that’s it. Tried charging me an extra $40 for a diagnostic fee that shouldn’t have been charged. Once I questioning it they They want your money and that’s it. Tried charging me an extra $40 for a diagnostic fee that shouldn’t have been charged. Once I questioning it they immediately took it off. They will charge you more than double what a normal mechanic will charge you. Managers are also terrible and will not help you. BEWARE!!! More

Chau was my sales person, she was kind, patient, and easy to work with, loved working with her. She kept in communication with what was next to get me into my car. Finance Manager was also super helpful, hel to work with, loved working with her. She kept in communication with what was next to get me into my car. Finance Manager was also super helpful, helped me, gave me advice, and let me choose what was the package I needed. Thank you BMW of Norwood for getting me my dream car and making it so easy (I usually hate buying a car) you made it easy to buy from. Everyone go see Chau, she will treat you well. More

Customer service is top notch. They are professional, friendly and they put your mind at ease. No job is to small for them to do, they have coupon that can help offset some of the They are professional, friendly and they put your mind at ease. No job is to small for them to do, they have coupon that can help offset some of the pain (lol). Thank Doug! More

Thank you once again Michelle Bras for helping me maintain my vehicle and answering important questions about everything. maintain my vehicle and answering important questions about everything. More

Always friendly and consistent service. Sean Kelly is the service dept. was pleasant and kept it real. Much appreciated. Sean Kelly is the service dept. was pleasant and kept it real. Much appreciated. More

Great service team! Fast efficient service! The team made sure that the car was properly evaluated and that the needed services were provided. Fast efficient service! The team made sure that the car was properly evaluated and that the needed services were provided. More

Internet Sales was quick to respond but did not follow through, which means the car I was interested in was sold to someone else. Very poor communication. I would not recommend buying a vehicle over the through, which means the car I was interested in was sold to someone else. Very poor communication. I would not recommend buying a vehicle over the internet from them. More

Very professional service dept. , very attentive dept., quick service and friendly environment. Location is easy to get to. , very attentive dept., quick service and friendly environment. Location is easy to get to. More

The service area and the service staff are great. They are very efficient and thorough. They are very efficient and thorough. More