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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,771 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,771 reviews

March 21, 2026

3+ hours for an oil change is outrageous and having to clean out your plastic seat cover and paper mat myself while your 4 technicians watch was not what I would expect from a BMW dealership. More

by melindahaslett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme was great and the older woman at the front service desk was awesome.
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Mar 25, 2026 -

BMW of Norwood responded

Thank you for your feedback. We sincerely apologize for the extended wait time and the condition in which your vehicle was returned, as this does not meet the standards we strive to uphold. Your concerns will be addressed with our team to ensure better efficiency and attention to detail. We hope to have the opportunity to restore your confidence during a future visit.

March 21, 2026

The very best! ! I can’t say enough about Jayme and how great she is after my car was there for repairs. She took care of everything, .called me everyday for updates More

by Cassandra V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Mar 24, 2026 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2026

Seamless. Professional. enjoyed the service visit. More dealers should be like this dealership. Thank you More

by jcflsts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 23, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2026

i love bmw of noorwood. i always book my appointments with anabel and her service exceeds my expectations every visit. More

by siyannegarciafeliz
Recommend Dealer
Yes
Employees Worked With
anabel
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Mar 23, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2026

Dan D is literally the only person I connect with because he genuinely makes the experience seem less. More

by nf12005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Mar 22, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

I absolutely love the way I’m treated when I drop off my car. And I have to mention Anabel—she is wonderful with her clients. Truly a great experience all around. More

by Victoriacamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
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Mar 22, 2026 -

BMW of Norwood responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

great customer service as always. Very efficient and thorough service! And it's returned to me washed which makes me happy! More

by Prowda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
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Mar 20, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Excellent fast service no charge same day in and out the best dealer around. Thx More

by mttchallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
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Mar 20, 2026 -

BMW of Norwood responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2026

Great dealership. Great service. Very thorough inspection. I trust them with my car. They do a great job. More

by timssullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
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Mar 19, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2026

Always delivers great customer service! They are efficient and have great communication. I never have any issues when I bring my car in. More

by tiarasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Mar 16, 2026 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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