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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,383 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,383 reviews

November 22, 2023

Dealer was highly knowledgable and kept me in the loop at every part of the repair process. They delivered a successful outcome, when another BMw dealer in New Port could not. More

by Rusi.kombalov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Nov 21, 2023 -

Rusi.kombalov responded

Thank you all!

Nov 22, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

November 22, 2023

Excellent service with great staff, for outstanding care in service ask for Dan and great salesperson ask for Dee Smith! More

by Isaac Barias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Smith, Dan Drinkwater
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Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear about your excellent service experience with a great staff! Having outstanding care during service from someone like Dan and a great salesperson like Dee speaks volumes about our commitment to providing top-notch service and customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Honest and thoughtful sales agent( Adrian) and friendly staff who accommodated our time and needs More

by Zohreh.amoozgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Pirvu, Ali Kooros
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Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Adrian provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Nick, and the rest of the BMW of Norwood staff is always terrific! Trustworthy, and great service! More

by craig.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stravato
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Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Nick provided trustworthy assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Always amazing white glove customer service at BMW of Norwood - always timely and really clean facility with great amenities- Teresa always a pleasure to deal with - love this dealership… More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
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Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear about your consistently amazing experiences at BMW of Norwood! Having a dealership that consistently provides white glove customer service, timely appointments, a clean facility, and great amenities can make all the difference. Teresa's exceptional service certainly adds to the positive experience. Thank you for your business!

November 15, 2023

Awesome work no complaint at all Anabel Guerrero was very helpful i will definitely br back for more service More

by Eldominicano69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
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Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear about your awesome experience and the helpfulness of Anabel! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

I took my BMW X7 to BMW Norwood when the check engine light went on. I made an appointment and asked for an oil change since the 7-month-old car had 5,000 miles on it. The service advisor informed me tha More

by George
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme Snyder
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Nov 16, 2023 -

BMW of Norwood responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at (781) 810-8982. I look forward to speaking with you. Alexander Archer, General Manager

November 15, 2023

The dealership has great service, friendly staff and a clean, comfortable waiting area. I would recommend its services. More

by BMW customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Martin, Dan Drinkwater
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Dec 01, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Service was prompt and my agent was excellence. The dealership was great I had the chance to look at the new models while waiting More

by malyacoub67
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dyna
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Dec 02, 2023 -

BMW of Norwood responded

Prompt service and excellent customer agents make a significant difference! It's great that you had the chance to explore the new models while waiting—getting a glimpse of the latest offerings can be an added perk during a service visit. Thank you for your business!

November 14, 2023

BMW Norwood never disappoint! As always, Teresa is friendly and professional and always has me in and out in a timely manner. When I need a loaner it’s never an issue. I highly r More

by tassiopm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen , Despina Karalis-Palmeira
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear about your consistently positive experiences at BMW Norwood! Teresa's friendly and professional approach, coupled with their efficiency in getting you in and out promptly, along with seamless loaner services, speaks volumes about our commitment to excellent customer service. Thank you for your business!

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