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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,388 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,388 reviews

November 03, 2023

Easy to set up appointment. Promotional pricing is more competitive than it use to be. Service Advisor provides all the info I needed. Communication is facilitated by easy to More

by wjay.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Martin, Michael Yousif, Dan MacDonald
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Dec 02, 2023 -

BMW of Norwood responded

It's great to hear that setting up an appointment was easy and that the promotional pricing is more competitive! Having a service advisor who provides all the necessary information and efficient communication through technology can really streamline the service experience. Thank you for your business!

November 02, 2023

They are efficient courteous and helpful. Teresa Mullen goes out of her way to provide superior service. Gold star 🌟 to your team! Bravo!!!!👏🏼👏🏼👏🏼 More

by Merci!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
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Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear about the efficient, courteous, and helpful service provided by Teresa and the team! When individuals like Teresa go above and beyond to ensure superior service, it truly stands out and contributes significantly to a positive customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 03, 2024 -

Merci! responded

Thank you!!

November 02, 2023

I own two BMWs right now purchased at this dealer. I have been a customer there for over 20 years and still go there even though I moved and now live closer to another major BMW dealer. More

by amsalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattie, Steve Martin, Alex Archer, Heather Dumas, Dan MacDonald
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Dec 02, 2023 -

BMW of Norwood responded

That's quite a testament to your satisfaction with BMW of Norwood! Being a loyal customer for over 20 years, despite living closer to another major BMW dealer, speaks volumes about the quality of service and the overall experience you've had with us. Thank you for your loyalty and business!

November 02, 2023

All employees were very customer friendly and supportive. I would definitely shop tat this dealership again . More

by Addpdd
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Coronel
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Dec 01, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendlg sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Dropped car off for service Nicholas was the technician and took great care of understanding what repairs were needed and completed them to perfection must say he made the experience very stress free. More

by twalsh988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nassif
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Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a stress-free experience and that Nicholas provided care and understanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

I went today for a regular maintenance. The car was very professionally serviced at Norwood dealership. Well done! Thanks! More

by Ary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Dec 01, 2023 -

BMW of Norwood responded

It's great to hear about your positive experience with the regular maintenance at BMW of Norwood! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Very easy process from booking appt to test drive to finance. Sales rep Liz very professional. More

by Michael261978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Archer, Alyssa Magrath
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Dec 01, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled that Liz provided you with a professional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 31, 2023

Leanne Rattey is absolutely fantastic. She was super helpful and I really appreciate all the assistance she provided. More

by curran4877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
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Dec 01, 2023 -

BMW of Norwood responded

It's wonderful to hear that Leanne provided you with such fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Nick was fantastic to work with. Brought my car in for service and they were so incredibly thorough and helpful. They listened to my concerns and went above and beyond in diagnosing More

by deirdrefessenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stravat
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience with Nick and the service team! Having a thorough and helpful approach, especially in addressing concerns and going above and beyond in diagnosing and fixing issues, truly reflects a commitment to exceptional service. Thank you for your business!

October 27, 2023

Good dealership. People are nice and helpful. They handled my service in a timely manner. More

by CS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
Report | Print
Oct 31, 2023 -

BMW of Norwood responded

It's great to hear that you had a positive experience at BMW of Norwood, where our staff was nice and helpful, and your service was handled promptly. Efficient service and helpful staff can make the experience more pleasant. Your feedback is appreciated!

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